Cosi, Inc. Deploys MonkeyMedia Takeout, Delivery and Catering Software Platform to Grow Online Sales

Share Article

Cosi to roll out MONKEY software solution across its restaurants in the US

“We strive to provide our guests with exceptional service in a convenient format, and we believe the MonkeyMedia software platform will assist us in achieving that goal,” said James Lux, Vice President Information Technology for Cosi, Inc.

MonkeyMedia Software, provider of the #1 cloud platform for takeout, delivery and catering, announced it has entered into a new agreement with Cosi, Inc., a national fast-casual restaurant chain, for MONKEY™.

Cosi will deploy MONKEY as a technology tool to support its existing restaurant takeout, delivery and catering strategy, rolling out the software solution across its restaurants located in the USA. MONKEY will allow all Cosi restaurants to better manage catering sales, order entry, billing, payments and collections, production, order fulfillment and order distribution.

MONKEY online ordering will allow customers to order takeout, delivery and catering from any screen, anywhere, and will connect them with off-premise sales experts to help fulfill their food occasion needs.

By integrating MONKEY, we expect Cosi to benefit from a dedicated technology solution that will provide its leadership team with more visibility into its operations, and help each location more efficiently manage all steps of the off-premise transaction process.

“As operators and managers we must constantly be considering our shareholders, our team members and our customers, to maximize the profits of our organization,” said Erle Dardick, CEO of MonkeyMedia Software.

“We work with wonderful brands in our restaurant community and we are pleased that Cosi® is now included in our portfolio of customers. These operators understand the dynamics of this business and they have a clear vision of how to grow their catering and off-premise sales. We are lucky to be part of that growth.”

Web-based MONKEY will easily integrate into Cosi’s existing infrastructure, ensuring seamless data flow across all systems, and providing operators with access to real-time data for better decision-making and control of off-premise operations.

As a complement to the MokeyMedia software services, the team at Cosi will have the opportunity to work with The Catering Institute to leverage training for its team members to increase sales, and may also utilize CEO, Erle Dardick’s, book, “Get Catering and Grow Sales!™” as a compass for moving forward with takeout, delivery and catering programs across the brand.

“We strive to provide our guests with exceptional service in a convenient format, and we believe the MonkeyMedia software platform will assist us in achieving that goal,” said James Lux, Vice President Information Technology for Cosi, Inc.

“MONKEY is one piece of the technology upgrades we are implementing across our restaurant base over the next few months. We expect our investment in this technology to be critical in growing our online sales, and we are pleased with the support from MoneyMedia as we prepare for the rollout,” stated Lux.

About Cosi, Inc.

Così® is an upscale national fast casual restaurant company, founded on the idea that good for you food should be delicious. Cosi® has developed featured foods built around a secret, generations-old recipe for crackly-crust flatbread, made fresh throughout the day. The menu features a signature crackly-crust flatbread made fresh throughout the day, made-to-order sandwiches, tossed salads, bowls, breakfast wraps, melts, all natural soups, signature Squagels®, artisan flatbread pizzas, S`mores, snacks and desserts. Guests can also enjoy handcrafted beverages and a variety of coffee-based and specialty beverages. “COSÌ,” and related marks are registered trademarks of Così, Inc. in the U.S.A. and certain other countries.

About MonkeyMedia Software

MonkeyMedia Software helps restaurant operators grow sales and increase profits by educating them to become experts at feeding their customers where they live, work and play. Using the turnkey “Get Catering and Grow Sales!” System, a toolkit for catering strategy, education and software, they work closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the #1 cloud-based software platform to support the takeout, delivery and catering channels.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Rachel Burns
MonkeyMedia Software
604-215-2163 Ext: 122
Email >
Follow us on
Visit website

Media

MonkeyMedia Software logoCosi logo