Richfield, OH (PRWEB) March 17, 2015 -- OEConnection LLC (OEC), the parts e-commerce technology leader for original equipment manufacturers’ (OEM) distribution networks, announced that GM Holden Ltd, a General Motors subsidiary, has selected OEC to provide parts locating, marketing and backorder referral solutions to its dealers across Australia and New Zealand. Joining many of the world’s largest OEM dealer networks in the United States, Canada and Mexico, GM Holden Ltd represents the first manufacturer outside of North America to use OEC web-based solutions.
The implementation of OEC technologies in December of 2014 provided all Holden dealers across Australia and New Zealand with access to tools which enabled them to easily locate, buy, sell and market parts within their dealer network. In addition to 24/7 nationwide access to parts inventories to quickly and accurately locate needed replacement parts, an automated backorder referral solution will be available to help dealers extend their sales reach for in-demand parts. As a result, dealers will improve customer satisfaction by acquiring the parts they need to swiftly turnaround repairs.
“We are happy to announce that Holden has selected OEC solutions to improve their parts business,” said Chuck Rotuno, OEC President & CEO. “We are excited and look forward to the growth and penetration of our technologies with General Motors internationally, and view this as a great accomplishment in our global initiatives. We are committed to strengthening our relationship with General Motors and driving performance improvement in their parts business.”
David Marsh, Director of Holden Service Parts Operations, states, “Our long-term goal was to upgrade our system to a versatile platform for future growth, and OEC web-based solutions provide us this competitive advantage in the marketplace. Short-term, our dealers now have an enhanced tool that empowers them to get critical parts quicker, which is an enabler for higher customer satisfaction. This clearly supports our mission of earning customers for life.”
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About OEC
OEConnection LLC (OEC) is the leading parts e-commerce technology provider for OEM distribution networks, serving over 60,000 dealership and repair customers. Customers use OEConnection solutions over 6 million times each month to market, manage and move original equipment parts, facilitating an estimated $20 billion in annual replacement parts trade. The company is headquartered in the greater Cleveland area at 4205 Highlander Parkway, Richfield, Ohio, 44286. Additional information is available at http://www.oeconnection.com or by e-mailing Geo Money at Geo.Money(at)oeconnection(dot)com.
Geo Money, OEConnection, LLC, +1 (330) 523-1853, [email protected]
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