Future Hosting Introduces ViciDial Call Center Application Hosting Plans

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Future Hosting has announced the introduction of a new range of ViciDial SaaS server hosting plans. ViciDial is a powerful open source VoIP and call center solution that can support call center operations ranging from small businesses to hundreds of seats in multiple locations.

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Like all of our SaaS products, [ViciDial] combines the simplicity of software-as-a-service with the flexibility and configurability of virtual private server hosting.

Future Hosting, the specialist Software-as-a-Service hosting provider, has announced the introduction of a new range of ViciDial SaaS server hosting plans. ViciDial is a powerful open source VoIP and call center solution, that, in combination with the Asterisk IP-PBX, can support call center operations ranging from small businesses to hundreds of seats in multiple locations.

Call center applications have a well-earned reputation for being expensive and complex to configure. Future Hosting’s ViciDial hosting plans offer a secure installation of ViciDial on a powerful virtual private server running CentOS 6, significantly reducing the complexity of setting up a full-featured call center operation.

ViciDial is a fully capable call center suite that includes everything clients need to conduct and manage call and contact center operations. Among ViciDial’s capabilities are inbound, outbound, and blended call handling; the ability to call successive numbers from a database via the web interface; call scripting with placeholders; and outbound agent-controlled, broadcast, and predictive dialing.

“ViciDial is the newest product in our range of simple-to-deploy enterprise software solutions,” said Maulesh Patel, VP of Operations of Future Hosting, “Like all of our SaaS products, it combines the simplicity of software-as-a-service with the flexibility and configurability of virtual private server hosting — clients have full root access and, after delivery, can make any changes they need to their server’s configuration.”

Future Hosting’s ViciDial plans are available in a variety of configurations, with a typical setup including 3000GB of bandwidth, 60GB of Pure SSD storage, and 2GB of RAM.

Future Hosting is a global hosting provider, and ViciDial hosting clients can choose from locations that include Miami, Florida; Santa Clara, California; and Southfield, Michigan in the US, in addition to London, UK for low-latency connections to Europe; and Brisbane, Australia, for optimal performance in the Asia Pacific region.

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About Future Hosting, LLC

Founded in 2001, Future Hosting is a privately held leading Internet solutions provider specializing in managed hosting, including SaaS application hosting, Dedicated Servers, Virtual Private Servers, and Hybrid Virtual Private Servers. The company has built a strong reputation for its high-quality service, innovative pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Southfield, Michigan. For more information, visit http://www.futurehosting.com.

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Vik Patel
@fhsales
since: 08/2009
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