TrueCloud Appoints New VP of Service Delivery and Operations

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Former Chief Operating Officer of BestIT Joins TrueCloud

TrueCloud (, a NetSuite Solution Provider, as well as recipient of the NetSuite 5-Star Award for two consecutive years, is proud to announce and welcome Susan Silberisen as its new VP of Service Delivery and Operations.

Silberisen comes to TrueCloud from BestIT, where she served as Chief Operating Officer. Susan delivers over 25 years of corporate leadership and change management experience that leverages technology and innovation to tune business cultures, build value, drive growth and create an environment of continuous improvement. Prior to joining TrueCloud, Susan’s work experience included CIO, CTO, COO, and CSO roles in medium to Fortune 500 sized organizations.

In her role at TrueCloud, Silberisen will bring her extensive experience to TrueCloud’s service delivery and operation teams to help provide and implement high quality solutions to their clients. “Susan brings a unique blend of energy and industry knowledge to our business. All of which will make her a key addition to the TrueCloud family,” says CEO Mark Wenig. “We view her appointment as a sign of our commitment to being the leading NetSuite Solution Provider in our industry.”

Susan comments, “as Vice President of Service Delivery and Operations, my goal is to mature to a truly institutionalized “Portfolio Excellence" in 2015. Establishing a detailed set of operating principles, tool and measurements, I am aligning processes to leverage that can significantly improve our portfolio balance and deliver high-value implementations to our customers.”

TrueCloud was founded in 2008 by Dave Rice and Mark Wenig, two former Fortune 500 executives with a combined 45 years of experience in the IT industry. Headquartered in Phoenix, Arizona as well as operating in California, Utah, Missouri and Kansas, TrueCloud is a 5 Star NetSuite Solution Provider and cloud services integrator. In addition, TrueCloud provides expertise in a variety of valuable services for leading cloud-based OEM’s such as Dell Boomi, Jive VoIP Phones, Square POS, Telesphere and Google Apps. To learn more about TrueCloud solutions and services please call (866) 990-8783 or visit

About NetSuite
NetSuite Inc. is the industry’s leading provider of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software suites. In addition to financials/ERP and omnichannel commerce software suites, NetSuite offers a broad suite of applications, including financial management, Customer Relationship Management (CRM), ecommerce and retail management, Professional Services Automation (PSA) and Human Capital Management (HCM) that enable companies to manage most of their core business operations in its single integrated suite. NetSuite software allows businesses to automate operations, streamline processes and access real-time business information anytime, anywhere. For more information about NetSuite Inc., please visit

NOTE: NetSuite and the NetSuite logo are service-marks or trademarks of NetSuite Inc.

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Miki Noble
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