Working extremely hard to ensure that our customer reporting is the best in the industry...
Holbrook, NY (PRWEB) March 26, 2015
Andrea Samuel has been promoted to Vice President of Information Technology (IT) at Guaranteed Returns®. Guaranteed Returns® (GRx) has been providing pharmaceutical returns services to the pharmaceutical industry since 1986. During that time, the IT department has played an integral role in developing state-of-the-art processing, reconciliation and online reporting systems. The company's Customer Portal, GR-XtraNet, was the first online reporting system available to customers in the industry.
Ms. Samuel has been with GRx for five years serving in the roles of Business Analyst and IT Project Manager. She has been instrumental in maintaining and upgrading the company's IT platforms including all custom development for the GR-XtraNET Customer Portal and the migration of the company's legacy system to a SQL database solution. In addition, Ms. Samuel has developed custom reporting for major clients and provides business analytics to GRx to help drive business planning.
Andrea is a graduate of Brown University and has earned certificates in Business Analysis and Project Management from the State University of New York at Stony Brook.
"Guaranteed Returns® is working extremely hard to ensure that our customer reporting is the best in the industry. We want the customer to know where their product is at all times and I am excited by the future plans the company is developing. Stay tuned, there's a lot more to come from GRx," said Ms. Samuel.
About Guaranteed Returns®
Guaranteed Returns provides pharmaceutical return services to independent retail, chain-store, hospital, government, LTC, Mail-Order and clinic pharmacies. Mail-in and On-site service options are available. GRx local on-site service representatives are highly valued for their professionalism, trustworthiness and for "going above and beyond".
All customers have access to the customer portal which provides cradle to grave documentation, 150 customizable reports, an online inventory program, mail-in pharmaceutical returns forms (with auto-filled account information), and mailing and shipping labels.
Visit us on our website or call 1.800.473.2138 today to learn more.