Harmony Healthcare International Releases 2015 Post Acute Care Trends Report

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Over 1,200 Survey Respondents Detail Biggest Challenges for Industry

Our study shows that concerns over patient care are more prevalent in facilities that never analyze PEPPER reports, reported Kris Mastrangelo.

Documentation topped the list of biggest challenges faced by Skilled Nursing and Assisted Living facilities during 2014, despite the introduction of many regulatory and policy changes during the year. The survey queried Administrators, Directors of Nursing, Charge Nurses, Rehabilitation Therapists, MDS coordinators, CNA’s and the variety of other interested parties who regularly visit the Harmony Healthcare International website (http://www.harmony-healthcare.com) or participate in the company’s many educational programs and webinars.

Harmony Healthcare International is the leader in long term care compliance, reimbursement, operations and denied claims appeal consulting. The company also provides training and education programs and talent management services. The study was conducted throughout 2014. Documentation took center stage particularly with non C-level respondents. Although documentation resonated with the C-level participants, census issues keep them up at night.

The sample size this research draws from is more than 1,200 responses to the question, “What is the biggest challenge your facility is facing today?” The respondents represent 48 of the 50 United States and all management and clinical job roles have been represented in this data set. The 1,200 responses have been categorized in nine different primary groupings to provide comparable reporting:
o Documentation
o Denied Claims
o Census
o Business Operations
o Revenue/Reimbursement
o Education & Training
o Management
o Patient Care
o Regulatory/Compliance

“Our study indicates that our industry is still very focused on the day-to-day tasks of getting the job done,” said Kris Mastrangelo, President and CEO, Harmony Healthcare International, “And yet, we are faced with increasing pressures to comply with new laws and regulations, provide better care and train and educate staff personnel. We believe we will see a shift in priorities towards compliance and education this year.”

Another major indicator tied to patient care was the infrequency or frequency with which facilities completed mandated PEPPER reports. Harmony Healthcare International has devised a way to quickly evaluate and monitor facility performance by looking at an organization’s commitment and attention to their PEPPER reports.

“Our study shows that concerns over patient care are more prevalent in facilities that never analyze PEPPER reports,” reported Mastrangelo, “This may indicate that checking PEPPER reports actually alleviates those concerns by making clear that the facility is providing a higher level of patient care.”

A downloadable copy of the Harmony Healthcare International 2015 Post Acute Care Trends Report is available at:

About Harmony Healthcare International
Harmony Healthcare International was founded in 2001. With headquarters in Topsfield, MA, Harmony Healthcare International services clients in the skilled nursing, acute care, home health and assisted living markets with operational and compliance consulting, training and educational programs and talent management services. With a staff of accomplished healthcare clinicians who serve as consultants to For-Profit, Not-For-Profit, Standalone and Multi-Facility Chains across the country, Harmony Healthcare International has been ranked among the top 5,000 fastest growing private companies in the U.S. for 3 consecutive years by Inc. Magazine. Harmony Healthcare International, “We care about care.”

Visit us at: http://www.harmony-healthcare.com

Media Contact
Jon A. Di Gesu
Vice President of Marketing
(O) 978.887.8919 (C) 603.770.5731

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