NetBoss Technologies, Inc. Provides AXTEL with Next Generation NetBoss XT Solution

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Deployment supports AXTEL’s Quality of Service Initiative

NetBoss Technologies, a leading provider of Right-Time Correlated Network Analytics and Operational Support Systems (OSS) to communication service providers (CSP), government, large enterprise, transportation, and utility customers worldwide, announced today that AXTEL is now in full production with NetBoss Technologies’ next generation NetBoss XT solution. AXTEL is one of the leading operators in the Mexican telecommunications industry, offering advanced IPTV, the country’s fastest broadband service, triple play, VOIP, as well as CIT (Communication and Information Technology) for all market segments including corporate, financial, government, wholesale, and residential.

AXTEL selected NetBoss Technologies after a competitive bidding process, seeking to further enhance the quality of services they offer while reducing the costs to operate and maintain their multi-vendor network.

NetBoss XT provides end-to-end visibility of network health while NetBoss StateWise adds topology-based correlation and root cause analysis for the DWDM and IP/MPLS network segments. The new Smartflow application regulates, enriches, and reduces the massive amount of event messages that today’s complex networks generate, resulting in more precise information to improve efficiency of network operations staff. NetBoss XT is also connected to AXTEL’s trouble ticketing system for rapid ticket generation, while the NetBoss XT Executive Dashboard is used to bring summary KPI and Service Impact information on broadband services to managers and executives in an interactive and mobile format.

Andrés Cordovez, AXTEL’s Executive Director of Technology and Operations, stated, “All of our NOC (Network Operation Center) and project areas rely on the NetBoss solution to manage the day to day operations of our network. We continue to have a great experience working with NetBoss and look forward to adding performance and network analytics capabilities in the near future. It was a very simple decision to use NetBoss given their great products and superior service.”

“We are very excited to have delivered a next generation OSS solution for AXTEL with the NetBoss XT platform which also included our Zhone GPON agent and several auto-correlation Value Packs for FTTx and GPON networks,” said Jim Odom, President and CEO of NetBoss Technologies. “These advanced artificial intelligence value packs are capable of detecting and pinpointing passive splitter issues, CPE failures, internet and network issues, and a variety of IPTV performance issues in seconds versus the hours it would normally take a technician. We applaud AXTEL for deploying the next generation of NMS solutions for their customers.”

About NetBoss Technologies, Inc.
NetBoss Technologies, Inc. provides an end-to-end portfolio of right-time correlated Network Analytics and Operational Support System (OSS) to communication service providers, improving their operational efficiency and quality of service by putting their Customers at the heart of their organization. Providing precise and actionable “anywhere, anytime” information on networks and associated services as well as customer experience, our products ensure revenue is protected through improved end-user quality of experience. NetBoss Technologies has hundreds of installations worldwide addressing the telecommunications, utilities, government, and public safety industry segments and is an active TeleManagement Forum member supporting open standards-based solutions. Visit us at

AXTEL is a Mexican Telecommunications Company that provides broadband internet, pay television and telephony services as well as ICT (Information and Communication Technologies) solutions for corporate, financial and government sectors.
Visit AXTEL website at

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