We are dedicated to our customers’ success, so much so that we developed these complimentary sessions to help guide them to more effective practices and processes.
Bethlehem, PA (PRWEB) March 31, 2015
SunGard K-12 Education, a leading K-12 administrative software and technology services company, launched the FastTRACK professional development initiative in April 2014. During the initiative’s first year, more than 1,000 school district personnel from across the United States attended these well-received, free professional development sessions.
FastTRACK supports school district personnel using SunGard K-12’s PLUS 360 solutions to develop advanced skills and help improve the effectiveness and efficiency of their processes. Intentionally short, the 30-minute online sessions are designed to squeeze into an already jam-packed day and provide focused support for using PLUS 360 solutions to meet ever-changing challenges in K-12 education.
Lynn Galgon, SunGard K-12 Education’s director of student professional services, says FastTRACK highlights the software company’s commitment to its customers’ success. “In contrast to today’s out-of-the-box mentality, SunGard K-12 Education is known for its hands-on approach to professional services,” says Galgon. “We are dedicated to our customers’ success, so much so that we developed these complimentary sessions to help guide them to more effective practices and processes.”
FastTRACK sessions support the professional development needs of new school district personnel and offer seasoned users tips for better leveraging the tools in their SunGard K-12 administrative solutions. Over recent months, FastTRACK has grown in popularity as the software company has been guided in expanding its offering based on customer feedback. Recent individual sessions have had record attendance of almost 100 participants.
Eric Walsh, SunGard K-12 Education’s director of financial professional services, says FastTRACK is just one way the company offers enhanced value to its customers. “SunGard K-12 Education believes school districts are key to the success of this nation’s greatest resource—our children,” he says. “One way we can help districts, which are struggling with tight budgets and limited staffing, is to provide them robust administrative systems and then offer them the support they need to make the most of their investment.”
Pat Bush, the Delaware Department of Education’s director of technology resources and data development, values FastTRACK. “Delaware DOE appreciates the ‘just-in-time’ nature of SunGard K-12 Education webinars. We consistently hear positive feedback from our help desk and customer support personnel on these sessions,” he says. “Timely, short, meaningful, targeted instruction aids all our stakeholders and customers in more effectively using the PLUS 360 suite of applications.”
About SunGard K-12 Education
SunGard K-12 Education offers software solutions designed to help teachers, administrators, and parents support student achievement. The PLUS 360 products are a single integrated suite of software solutions for the management of student information, assessment and curriculum, special education, and financial and human resources. The suite—which provides district staff with anytime, anywhere access to important district information—can be deployed to work together or implemented as stand-alone systems to help meet educational goals and requirements. For more information, visit SunGard K-12 Education at sungardk12.com.
SunGard is one of the world’s leading software and technology services companies, with annual revenue of about $2.8 billion. SunGard provides software and processing solutions for financial services, education, and the public sector. SunGard serves approximately 16,000 customers in more than 70 countries and has more than 13,000 employees. For more information, please visit http://www.sungard.com.
Trademark Information: SunGard, the SunGard logo, and PLUS 360 are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the United States and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
© SunGard K-12 Education 2015. All rights reserved.