MOUNTAIN VIEW, CA (PRWEB) March 26, 2015
FusionOps, the leading provider of cloud applications for supply chain analytics, today launched a new application for the Salesforce AppExchange® that provides sales teams with in-depth customer analytics based on data from their ERP system. FusionOps provides sales teams infographics and reporting analytics based on their customers’ transactional history such as inventory availability, order fulfillment, and service level performance.
This represents a major advancement for customer relationship management. The most profitable businesses focus on growing their current customer base, yet sales teams have little visibility into their customer transactions after the sale.
“Sales organizations have been hindered by a lack of access to valuable customer information that’s been locked up inside their ERP systems,” says FusionOps’ CEO Gary Meyers. “With the launch of FusionOps on the AppExchange, sales teams can now be proactive to customer needs and increase their sales with in-depth knowledge of their customer. Best of all, these analytics are at their fingertips in salesforce -- an application they know and use daily.”
Key information around orders, bookings, on-time fulfillment and inventory availability, are now readily available to sales teams through the FusionOps application. Having this back office information allows sales teams to better engage their customers and also make better decisions on what to offer them in the sales process.
- Grows Sales Revenue
– Complete visibility into customer ordering history enables proactive customer engagement
– Immediate inventory visibility helps sales teams increase turns revenue
– Views into future orders give sales teams the flexibility to achieve sales goals by accelerating future sales into the current financial period
- Improves Sales Efficiency with Complete Customer Visibility
– Sales teams are enabled with accurate bookings, shipment and net sales information directly from the corporate system of record - ERP
– Real-time visibility into the status of customer orders from the Account view eliminates time waiting for IT to run reports
- Protects Revenue and Eliminates Lost Orders
– Sales teams can proactively respond to changes in inventory that affect customer fulfillment
– Alerts notify sales teams to changes in ship dates that impact customers and sales revenue
FusionOps is available immediately on the Salesforce AppExchange website.
FusionOps also announced that it raised $12 million in Series B financing led by New Enterprise Associates (NEA), with participation from its Series A investors. This brings FusionOps’ total financing to $19 million since the founding of the company. The funding will be used to accelerate development and global expansion.
Additionally, FusionOps announced support for Oracle® Enterprise Business Suite. Using FusionOp’s cloud application, Oracle EPS customers can now increase the performane of their supply chain by leveraging their transactional data in their Oracle ERP. FusionOps cloud-based analytics deliver unprecendented visibility into this data through interactive analytics dashboards and reports.
FusionOps is the leading provider of cloud-based analytics applications for the supply chain. Over 2,000 users in 80 countries worldwide rely on the FusionOps suite of cloud applications to maximize their supply chain performance. Unlike BI tools, the FusionOps SaaS applications come populated with industry standard metrics and data models. This eliminates the extensive cost and resources companies spend developing their own applications that can run into the tens of millions of dollars. For more information visit FusionOps.com.
About the AppExchange
The Salesforce1 AppExchange is the world’s leading business apps marketplace. With more than 2,000 partner apps and 2 million customer installs it is the most comprehensive source of social and mobile cloud apps for business. The Salesforce1 Customer Platform is the new social, mobile and cloud customer platform for building next generation apps, powering Salesforce CRM, and more than 3 million custom apps built by customers and partners. Apps built on the Salesforce1 Platform can be easily distributed and marketed through AppExchange.
Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, inc.
For more information contact: