AppRiver Phenomenal Care™ Wins Stevie® Award

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Company Takes Home Third Consecutive Win for Customer Service Department of the Year

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When you contact AppRiver’s Phenomenal Care Team, you can be sure that the person who helps you is fully trained and up to speed on the latest trends and technologies. - James Wirth, director of support at AppRiver

AppRiver, a leading provider of email messaging and Web security solutions, was presented with a Bronze Stevie® Award in the ninth annual Stevie Awards for Sales & Customer Service. This is the third consecutive year AppRiver has been recognized for its commitment to excellence in customer service.

The internationally recognized and coveted Stevie Awards honor businesses that excel in service and support across 54 different categories. The Stevies are widely known as the world’s leading sales, customer service and contact center awards program.

AppRiver was examined by a panel of business professionals, who named its Phenomenal Care™ the bronze winner in the Computer Hardware, Software and Services category.

This year’s competition saw more than 1,900 entries from organizations worldwide, a number which has more than doubled over the past three years. Michael Gallagher, president and founder of the Stevie Awards, explains, “This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”

Since the company's inception in 2002, AppRiver has built a 93-percent customer retention rate while growing its customer base to more than 47,000 corporate clients around the globe.

"Being named a Bronze award winner is an extraordinary honor," said Michael Murdoch, AppRiver's CEO. "We work around the clock to ensure our customers are well taken care of, and we will continue to make good on our commitment to deliver the best customer experience in the industry."

The 2015 Stevie Awards were announced during a gala banquet at the Bellagio in Las Vegas, with over 500 executives from the U.S. and other countries attending.

About AppRiver
AppRiver is a Software-as-a-Service (SaaS) provider offering award-winning email and Web security solutions to businesses of all sizes. Understanding the need to protect networks from today's increasingly complex IT threats, AppRiver offers businesses a comprehensive, yet affordable subscription-based solution that incorporates the latest spam and virus protection, email encryption and Web security on the market. In addition, the company provides a complete managed service for Microsoft Exchange, as well as a bundled Office 365 solution. Since its inception, AppRiver has sustained an impressive 93% customer retention rate while growing its customer base to more than 47,000 companies and 8.5 million mailboxes worldwide. The company maintains offices in Florida, Georgia, Texas, New York, Switzerland and Spain, and is led by an Ernst & Young Florida Entrepreneur of the Year award winner. For more information, please visit

About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at, and follow the Stevie Awards on Twitter @TheStevieAwards.

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Dana Holway
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