New Websites for North American Title Insurance Co. Offer Improved Work Tools for Title Agents and Information for Customers and Consumers

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NATIC.com and AgentLink migration to Kentico CMS platform offers enhanced technology and educational content for title agents, commercial customers, lenders and real estate agents

North American Title Insurance Company logo

North American Title Insurance Company

Our ultimate goal is to make it easy for our agents to work with us in all aspects of their underwriting experience. Relaunching our AgentLink web portal provides systems to assist agents with business decisions and regulatory implementation.

North American Title Insurance Co. (NATIC) has migrated its websites to the Kentico Content Management System (CMS) platform, offering a wide range of technology, usability and content enhancements aimed at its title agents, current and potential customers, and consumers.

“Our ultimate goal is to make it easy for our agents to work with us in all aspects of their underwriting experience,” said Emilio Fernandez, NATIC president. “Relaunching our AgentLink web portal provides state-of-the-art technology systems to assist agents with business decisions and regulatory implementation. We now also provide educational resources and compliance tools to make sure our agents are ready for the industry’s changing landscape.”

AgentLink’s 2.8 update includes:

  • Major changes to the AgentLink portal ergonomics and ease of use
  • Upgrades to the Policy Applications interface, including a custom Agent Dashboard with insightful business metrics
  • ComplianceLink application, providing audit team communication and a revamped CloseWatch Program
  • Improvements to the NATIC QuoteLink system
  • UnderwriterLink searchable underwriting database using XML publishing technology
  • KnowledgeLink portal, containing educational webinars, CE/CLE courses and training manuals
  • Resources on ALTA Settlement Services Companies Best Practices and TILA/RESPA Integrated Disclosure Forms

“Our agents will appreciate the ability to get quotes and submit claims with greater ease,” said Fernandez. “And the educational information and regulatory documents – including ALTA Best Practices and CFPB integrated disclosure rule forms and resources – are now housed in a user-friendly and easy-to-navigate format, completely searchable by keyword or state.

“We will add other educational offerings to AgentLink throughout 2015,” added Fernandez. “These will include instructional videos, a suite of tools for title agents’ new employees and news reports. All will focus on title agent training, business growth and compliance.”

NATIC also relaunched its namesake website, NATIC.com, featuring consumer-friendly information as well as programs such as the STAR Agent Network, aimed at current and potential customers, including lenders, commercial brokers and real estate agents. Also prominently featured are educational webinars in addition to educational information via NATIC’s enhanced “LookingNorth” monthly publication.

About North American Title Insurance Co. (NATIC)
North American Title Insurance Co. (NATIC) is a seasoned title insurance underwriter, helping title agents to achieve the goal of true business success for over 50 years. NATIC conducts real estate settlement services in 39 states and the District of Columbia. NATIC earned the reputation as the “underwriter next door,” because their decision makers and associates are easy to reach and their processes are quick and straight forward. The NATIC agency application process is fast and transparent for qualified agents. NATIC has a one-hour underwriting response guarantee that is unparalleled in the industry.

NATIC is the largest capitalized company in Peer Group 2, which groups companies with capitalization between $25 million and $100 million as determined by Kroll Bond Rating Agency, Inc. NATIC is ranked 7th by The Performance of the Title Insurance Underwriters© in terms of cash or cash equivalents. North American Title Insurance Co. maintains over $84 million* in cash or invested assets. This represents over 92 percent of the company’s assets and is characteristic of the most important attribute to title protection, namely, financial responsibility. *As of 12/31/2014.

Demotech, Inc. awarded NATIC a rating of: A' (A Prime) Unsurpassed. A.M Best rated B++ (Good). NATIC is headquartered in Miami, Fla. To learn more, visit http://www.natic.com

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Christopher M. Casa
North American Title Insurance Company
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