Golden Living Selects HCS Interactant™ as the Centralized RCM Solution for its Long-Term Care Facilities

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Interactant platform will streamline revenue cycle management for over 300 Golden LivingCenters

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“HCS shares our passion for innovation and service excellence..." Ann Harmon, chief financial officer at Golden Living

HCS, a leading provider of clinical and financial healthcare information systems, today announced that Golden Living has selected HCS Interactant as the revenue cycle management solution for its network of nearly 300 Golden LivingCenters. Golden Living is the country’s third largest long-term care provider with facilities across 21 states.

“We are committed to creating an environment that provides exceptional care and services to our residents and their families,” said Ann Harmon, chief financial officer at Golden Living. “HCS shares our passion for innovation and service excellence and we believe their Interactant solution will enable us to enhance our operational and financial efficiencies. The HCS leaders recognize that no two healthcare organizations are the same and we value their commitment to customizing our implementation to address our unique needs.”

Golden Living’s implementation of Interactant will allow the organization to migrate from its long-time and highly customized system to a single centralized billing and reporting solution. Golden Living’s selection of the Interactant platform followed a thorough review of the new system’s processes and workflows to ensure users would not lose – only gain – functionality.

“Golden Living’s selection of the Interactant platform affirms our position as a leading provider of information systems in the long-term care market,” said Thomas J. Fahey, HCS president and chief executive officer. “Our revenue cycle module includes an embedded contract management component that is unique in the LTC industry. For LTC facilities like Golden Living, our automation tools are unparalleled in their ability to create efficient and streamlined workflows.”

Golden Living will initially implement Interactant across its Golden Living long-term care facilities. In a second phase, the company will add Interactant for its additional lines of business, including assisted living and rehabilitation services.

“Throughout the evaluation process, the HCS team impressed us with their extensive knowledge of our business and the long-term care industry,” said John Williams, senior vice president at Golden Living. “They recognized that we required more than the typical one-size-fits-all approach to business and our need for operational and care delivery excellence. We’re confident that HCS will provide us with the best revenue cycle management platform in the post-acute care market.”

About Golden Living (http://www.goldenliving.com)

Golden Living is a family of companies that specialize in recovery care. Celebrating 50 Years of Service, the company and its predecessor companies have cared for more than four million patients since 1964, and today is a national leader in providing skilled nursing and post-acute care. Our mission is to share our passion for improving quality of life through innovative healthcare, one person, one family, and one community at a time. We help people recover their health and improve their quality of life through a network of healthcare services including rehab, assisted living, skilled nursing care, hospice, and palliative care. The Golden Living family of companies includes Golden LivingCenters, Aegis Therapies, AseraCare, and 360 Healthcare Staffing. There are 295 Golden LivingCenters in 21 states. Golden Living also offers assisted living services at more than 30 of its locations. In addition, the Golden Living companies provide services to more than 1,000 nursing homes, hospitals, and other healthcare organizations in 40 states and the District of Columbia. Collectively, the Golden Living family of companies has more than 40,000 employees who provide quality healthcare to more than 60,000 patients every day.

About HCS (http://www.HCSInteractant.com)

HCS provides an integrated clinical and financial IT platform to more than 6,000 acute, post-acute, and behavioral health facilities. Since 1969 the HCS Interactant™ platform has been delivering enterprise-wide and easy-to-adopt solutions for revenue cycle management, financial reporting, electronic medical records, mobile technology, and business intelligence.

For more information, visit http://www.HCSInteractant.com or call 800.524.1038.

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Tom Visotsky
HCS
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