Super Cheap Car Rental Introduces Social Networking for Customer Support

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Super Cheap Car Uses WhatsApp, Facebook, WeChat, JivoChat and Twitter to Deliver Supplier Customer Support

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We're very excited to offer this kind of service to our current and potential clients.

In 2015, Super Cheap Car Rental is encouraging customers to go social for rental support. Super Cheap will be using a variety of social networking platforms in order to answer questions, allow customers to make reservations, and to connect with the Super Cheap rental community.

The social networking sites in use will be texting, Facebook, Twitter, JivoChat, Email, WhatsApp, and WeChat. All of these can be used as ways for customers to contact a Super Cheap specialist in order to get rental support. Most are available to be used with either customers’ smartphones or their computers.

Social networking makes it easier for customers to receive answers to any questions they have about the company, their rentals, or policies. These apps are great for letting clients get quick responses without having to call in, which is particularly handy while traveling.

"We're very excited to offer this kind of service to our current and potential clients." says Danny Barker, President of Super Cheap Car.

Once a customer reserves through one of these social networks, a Super Cheap staff member will track the reservation with the customer’s name and then correspond to verify the reservation via email. Customers should be aware that printed receipts are only available with online reservations, but not those made through one of these social networking apps and sites.

Through social networking sites, customers can also receive updates on sales and deals with Super Cheap. All news within the company will also be sent out through their social networking sites to keep customers updated on sales, changes in the company, and policies.

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Paul Allison
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