RightAnswers is the only best-in-class knowledge management software and ServiceNow Certified Integration that is Knowledge-Centered Support (KCS) Verified V5.
Edison, NJ (PRWEB) April 01, 2015
RightAnswers, Inc., the #1 provider of cloud-based knowledge management software and services for improving customer service and support, is sponsoring Knowledge15, the ServiceNow user conference and the largest gathering of IT professionals using cloud services to transform service management across the enterprise. Knowledge15 will be held April 19–24, 2015, at Mandalay Bay in Las Vegas.
At Knowledge15, RightAnswers will be demonstrating its award-winning knowledge management software that centralizes knowledge throughout the enterprise and promotes knowledge sharing to enhance IT support and customer service.
“RightAnswers is the only best-in-class knowledge management software and ServiceNow Certified Integration that is Knowledge-Centered Support (KCS) Verified V5, the de facto standard for knowledge management. Our customers who use RightAnswers in conjunction with ServiceNow achieve the highest knowledge usage and self-service success of any knowledge management software,” says Bill Pollie, Executive Vice President, International Sales and Business Development, RightAnswers.
Visit booth 708 at Knowledge15 to learn more about RightAnswers Knowledge Hub for ServiceNow and RightAnswers Knowledge Service for ServiceNow, specific solutions for the ServiceNow environment.
Unique capabilities of RightAnswers:
- Seamless inline Integration with ServiceNow Service Management
- Enables Knowledge-Centered Support (KCS) with the only KCS Verified V5 knowledge management software
- Populates your ServiceNow knowledgebase with 100,000 support solutions
- Optimizes your knowledge operations with RightAnswers best practice creation, translation, maintenance and adoption services
RightAnswers is the #1 provider of cloud-based knowledge management, web and mobile self-service and social knowledge solutions enabling clients to deliver SmartService™. Our 450+ clients around the globe use RightAnswers seamlessly integrated with their CRM, ITSM or other customer service software, to provide stellar support experiences while saving millions of dollars a year. For more information visit rightanswers.com.