NetPlus’ In-House Customer Service Team Receives Positive Ratings from Annual Customer Survey

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NetPlus' customer service team has received high ratings from its annual customer service survey.

NetPlus
Stellar customer service team receives high customer satisfaction ratings.

NetPlus’ customer service team continues to be highly rated by its clients according to an annual survey sent out to clients. The customer service team is located at NetPlus headquarters in Gaithersburg, MD and has earned high marks in annual surveys year after year.

“We believe customer service to be one of our most important assets. Our team is dedicated and extremely knowledgeable about our products. We don’t use an automated answering service or any scripts. When clients call customer care, they speak to a person whom they’ve worked for years with and are familiar with their specific environment,” said Matt Lewis, President of NetPlus.

An industry leading suite of products, NetPlus Telecommunications Management System helps clients tackle their telecom expenses while providing invaluable visibility into their network. NetPlus TMS enables businesses to take control of their telecommunications environment by managing all costs, processes, assets, network infrastructure, cable, phones, and more.

About NetPlus®
NetPlus is a leading Communications Management solutions provider for both commercial and government entities. With over 25 years of experience NetPlus offers a suite of solutions for expense management, data validation, fault management, inventory tracking and control, provisioning, and more. Customers like Department of Defense, Department of State, United States Air Force, Avaya, Verizon, and the Pentagon utilize NetPlus solutions for the daily operation of their communications and data network. NetPlus is JITC certified and can be procured through Vanguard and GSA. Headquartered in Gaithersburg, MD, NetPlus is a division of Ventraq Corporation. For more information, visit http://www.NetPlusTMS.com.

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Diana Li
NetPlus
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