Asterisk has been a huge driver of innovation in the call center space. Q-Suite customers deserve the latest features that Asterisk can provide
Fredericton, NB (PRWEB) March 31, 2015
Indosoft, developer of the Q-Suite call center software suite, announces the end of Asterisk 1.4 support in development of their 5.x line. The industry leading contact center ACD system built for Asterisk has been deployed around the world for more than a decade. By announcing an end of life for Asterisk 1.4 as a telephony platform, Q-Suite can fully embrace newer Asterisk features and improve performance.
Q-Suite has been providing quality call center software on Asterisk for more than a decade. The use of Asterisk, a free, open source software switch, allows the deployment of call center software on a low-cost platform. The open model of Asterisk allows for rapid development, testing and deployment of new features on a PBX system that runs on commodity hardware.
When Q-Suite 5.0 first introduced, Asterisk 1.4 was the current Long Term Support (LTS) version, and Asterisk 1.8 was as yet unreleased. Q-Suite 5.x has remained popular, so many Q-Suite installs with Asterisk 1.4 remain. However, nowadays there are too many features in current versions of Asterisk to continue tying Q-Suite to such an old version. By using only later versions of Asterisk, Q-suite can continue to innovate for their customers.
"Asterisk has been a huge driver of innovation in the call center space. Q-Suite customers deserve the latest features that Asterisk can provide" said Indosoft CEO, Gabe Bourque. "Users of Q-Suite 5.8 and beyond will appreciate the better performance and scalability that Asterisk can provide. Q-Suite is able to offer contact centers leading edge functionality thanks to the advantage of Asterisk."
About Indosoft Inc.
Indosoft Inc. is the developer of Q-Suite, a robust, feature-rich multi-tenant call center software. High Availability (HA) deployment of Q-Suite with redundancy, provides fault tolerance against system failures. Q-Suite is a cost-effective and powerful contact center software to drive Asterisk based cloud contact center solutions. It has a large install base of premise and hosted contact centers around the world.