Listen Up Español Celebrates 9th Year Anniversary

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2015 Marks Nine Years of Providing Leading Bilingual Call Center Services

Listen Up Español

As a company we have grown tremendously, refined our skills and expanded into new business opportunities.

Listen Up Español, a bilingual call center, celebrated its ninth business anniversary on March 28, 2015.

“The past nine years have been an exciting roller coaster,” said Craig Handley, CEO and co-founder of Listen Up Español. “As a company we have grown tremendously, refined our skills and expanded into new business opportunities. The success we have experienced is proof that the crazy idea my business partner and I had many years ago was worthwhile.”

Since its start in 2006, Listen Up Español has worked with product manufacturers, nonprofits and other business organizations as the premiere call center service provider for U.S. Hispanic initiatives. The company’s expertise has helped maximize sales revenue and donations for numerous client campaigns.

“From the moment Craig and I established Listen Up Español, we knew wanted to develop a company culture that motivated employees to exceed expectations,” said Tony Ricciardi, President and co-founder. “By inviting staff to join a unified goal of ‘Delivering Awesomeness,’ we have built a commitment to each company core value which has helped shape our business culture and strategy.”

The vision of Listen Up Español was from the beginning to build an organization that inspired happiness through profitability, giving back and living their core values. Listen Up Español has been recognized throughout its history for its business success and philanthropic activities.

Recently, Andres Martinez, general manager, won Silver for Contact Center Leader of the Year and Manuel Felix, sales agent, won Gold for Contact Center Professional of the Year at the annual Stevie Awards for Sales & Customer Service. The company also won Gold for Best Contribution in Social Responsibility and Silver in Best Sales Strategy at the National Excellence Awards of the Instituto Mexicano de Teleservicios.

To learn more about Listen Up Español, please visit:

About Listen Up Español

Listen Up Español is the leading bilingual contact center for Spanish and English agent services. Headquartered in Portland, Maine and operating in Hermosillo, Mexico, the company employs over 800 agents and provides companies with contact center services to reach consumers in the United States and other countries.

Listen Up Español offers clients a broad range of services, including inbound and outbound sales, nonprofit donation calls, customer service and lead generation. Additionally, Listen Up Español provides campaign planning, scripting and advertising production services in both Spanish and English. With a focus on measurement, training and a sales psychology, Listen Up Español has the experience to turn customer interaction into revenue. For more information about Listen Up Español, please visit


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Mari Escamilla
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