The customer experience is essential to our mission and with DTT we have visibility into queuing, service quality and customer interaction.
Los Angeles, California (PRWEB) April 07, 2015
DTT and Lemonade, Southern California’s fast-casual chef driven eateries, have been partners since May of 2011 and several years later the relationship continues to grow. As Lemonade’s exclusive vendor for managed services and digital surveillance solutions for all locations across Southern California, DTT provides a complete line of high quality camera systems, various loss prevention services, and access to a unique enterprise management portal, MyDTT™. DTT is currently upgrading all Lemonade locations with new cameras and DVR systems.
“We opened our first store seven years ago and quickly realized that we had aspirations to scale in the hyper-competitive fast-casual, healthy space. To do that, we needed to be able to have complete transparency into all facets of our operation. This is where DTT emerged as the perfect partner. Their culture is similar to ours and their system gave us the freedom and confidence to focus on expanding while maintaining operational excellence. Today, we operate 15 stores in Southern California and have several international locations in the GCC. The fact that we can log into our systems remotely and very quickly get a feel for what’s going on anywhere at any time is priceless. The customer experience is essential to our mission and with DTT we have visibility into queuing, service quality and customer interaction. We also use the cameras to monitor the production line as we want to ensure that plates are being prepared up to our standards. As we continue to grow, we know DTT will be right there with us and look forward to working together for years to come,” said Ian Olsen, COO for Lemonade.
“To witness the success of a brand like Lemonade has been a great experience for us at DTT. We have learned so much about the group along the way and come to really understand their operation so that our solution fits their unique needs. Lemonade has established a name for itself in the SoCal marketplace and we’re proud to be associated with them. We look forward to the continued partnership as the brand grows more and more,” added Tom Moran, EVP of Sales and Marketing for DTT.
Headquartered in Los Angeles, California, DTT provides digital video surveillance solutions to the hospitality and specialty retail industries. DTT was founded in 1999 by Sam Naficy, leveraging the power of emerging digital technology to support the needs of a broad base of clientele. Since first launched, DTT has equipped, serviced and supported more than 35,000 clients. Every day, software provided by DTT protects trillions of dollars in assets and oversees nearly 2 million employees. Some of the world’s most popular and respected restaurant brands use DTT including McDonald’s, SUBWAY®, Dairy Queen, Burger King, Dunkin Brands, Taco Bell, KFC, Auntie Anne’s, and Potbelly Sandwich Works, to name a few. Please visit http://www.dttusa.com for more information.
Lemonade is a Los Angeles-based restaurant company best described as Seasonal Southern California Comfort Food in a fast-casual cafeteria-style setting. First opened in 2008 by Chef and Founder Alan Jackson, Lemonade offers fresh, healthy food made from seasonal ingredients and caters to people looking for a quick lunch or a healthy “grab and go” dinner. Since the opening of its flagship location in West Hollywood, more than seven years ago, Jackson and COO of Lemonade, Ian Olsen, have opened fourteen locations throughout Los Angeles and surrounding communities as well as two locations in Dubai. Current locations include Beverly Hills, Brentwood, Venice, Manhattan Beach, MOCA, Pasadena, Downtown LA, USC, Westlake Village, Studio City, Toluca Lake, Terminal 5 at Los Angeles International Airport, Larchmont, Fashion Island in Newport Beach, the most recent location on Sawtelle Boulevard, as well as two forthcoming locations in San Diego (summer 2015).