Follow the Sun support provides live access to an experienced Interloc Maximo expert 24 hours a day, 7 days a week.
Folsom, CA (PRWEB) April 02, 2015
Interloc Solutions, an IBM Maximo Gold, Premier IBM Business Partner, announces the establishment of the Interloc India Maximo Global Support Office, supporting clients who have 24 x 7 operational needs, many with multiple Maximo sites across several time zones and continents. The Interloc India Global Support Office coupled with Interloc’s existing Seattle Support Desk and Mobile Center of Excellence enables Interloc's Maximo and Mobile Informer clients’ access to an Interloc Maximo expert live whenever they need one.
The establishment of the Interloc India Maximo Global Support Office enables Interloc Follow the Sun support for all of Interloc’s existing support offerings, which currently include:
- IBM Level I & Level II Support allowing Interloc to support clients under the terms of IBM’s Annual Customer Support Plan (ACSP)
- Interloc Premium Support enabling Interloc clients to define the terms of their support package.
- Interloc Mobile Informer and Interloc Mailer Support providing access to the Product Development team.
- Interloc Post Implementation Support enabling clients to put post implementation mechanisms in place to help ensure ROI and overall longevity of Maximo software.
“With the opening of Interloc India, Interloc can now provide a comprehensive support capability to our Maximo and Mobile Informer clients wherever they are located throughout the world. Clients can speak to Maximo and Mobile Informer consulting experts when they need help at the same quality of support Interloc has been providing for the past 10 years,” said Mike Watson, President & CEO, Interloc Solutions. “Follow the Sun support provides live access to an experienced Interloc Maximo expert 24 hours a day, 7 days a week.”
Interloc is 100% dedicated to helping you realize the greatest potential from your Maximo investment, with award winning consulting services and innovative mobile solutions. We are passionate about putting our IBM Gold technical accreditation to work for you to get the results you need for your business. Interloc Consultants have hundreds of years of combined Maximo experience and will harness that to meet your industry requirements providing comprehensive, reliable enterprise asset and service management solutions.
Together, Interloc’s innovative consulting services and mobile solutions have been validated by IBM and the Industry -- winning 3 IBM Awards, 1 Industry Award, and being named a finalist for 4 IBM awards in less than 2 years, including 3 IBM Beacon Award finalist slots – two for the Interloc Mobile Informer.