BridgeFront-NAHAM Exclusive Education Partnership Drives Performance

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BridgeFront announces exclusive education partnership with the National Association of Healthcare Access Management (NAHAM).

BridgeFront and the National Association of Healthcare Access Management (NAHAM) announce an exclusive partnership uniting NAHAM's AccessKeys® with BridgeFront's popular Revenue Cycle and Patient Access online education.

“We’re delighted to be partnering with NAHAM,” said Peter N Cizik, CEO of BridgeFront. “Healthcare is struggling with the changes in reimbursement and Patient Access staff can have a major positive impact on an organization’s performance. NAHAM has developed a set of benchmarks that guides patient access leaders towards things that matter and BridgeFront has a solution that helps staff do the things necessary to actually improve on those measures.”

BridgeFront provides outcomes-based education to help NAHAM members positively impact performance across NAHAM AccessKey indicators. The education program improves operational performance across all dimensions of the revenue cycle. Members can also benefit from customized curriculums mapped to the AccessKeys® key performance indicators, and will be able to track and trend the monthly data compared to the education progress. Tools to benchmark, track and improve their performance over time are now available.

AccessKeys consist of 22 key performance indicators (KPIs) with corresponding benchmarks that are a series of simple, standardized equations with corresponding benchmarks that allow users to evaluate their facility’s performance across five key areas: POS collections, Private-Pay Conversions, Process Failures, Productivity, and Quality. Moving forward, the Industry Standards Committee (ISC) looks to continually update AccessKeys® based on data collected from NAHAM members and develop other industry standards and best practices.

BridgeFront’s revenue cycle and patient access education has been used by more organizations, for more revenue cycle professionals than any other training product available. A clear leader in revenue cycle education, BridgeFront’s courses are now on their fifth edition, keeping pace with the rapid changes in healthcare finance today.

The BridgeFront (Booth #512) and NAHAM partnership will be on display at NAHAM’s upcoming Annual Educational Conference and Expo, April 19-22 in Indianapolis, IN. The conference will focus on the Patient Experience, with a general session and breakout track dedicated to this important topic.

To learn more about BridgeFront's Revenue Cycle education, visit our website You can also contact BridgeFront directly at 1.866.447.2211 or email info(at)bridgefront(dot)com. Be sure to visit us at Booth #512 at the NAHAM 2015 Annual Conference for more information and to enter our drawing for one of five Pandora bracelets.

About BridgeFront:
Effective, customizable and budget-friendly; BridgeFront helps healthcare, government and businesses provide the highest quality of staff education. You have the flexibility to take any online course as-is or modify it, and even build your own courses. For over ten years, BridgeFront has provided engaging online education on compliance, revenue cycle, patient communications, clinical, leadership and now ICD-10.

About National Association of Healthcare Access Management
The National Association of Healthcare Access Management (NAHAM) is the leading resource in Patient Access Services. The association establishes best practices and subject matter expertise; provides an array of networking, education, and certification opportunities; and enables its members to influence and promote high quality delivery of Patient Access Services. NAHAM administrates the Certified Healthcare Access Manager (CHAM) and Certified Healthcare Access Associate (CHAA) Examinations as well as certification maintenance for its members. For more information on NAHAM, please visit


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Chris Geraci
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