Capital VW Receives DealerRater Consumer Satisfaction Award

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Crown Automotive Group’s Capital VW was recently among the automotive dealerships to earn a prestigious Consumer Satisfaction Award from DealerRater.

“We’re proud to be recognized for our dedication to service, and hope to continue to maintain our sterling reputation throughout the community.” - Crawford Atkins, General Manager of Capital VW

Capital VW, a proud part of Crown Automotive Group, recently announced that it was among the recipients of DealerRater’s 2015 Consumer Satisfaction Awards.

This is the first year that the DealerRater Consumer Satisfaction Awards Program has existed, and it was created as a part of the DealerRater Dealer of the Year Program. It serves to honor dealerships spanning the U.S. and Canada that are dedicated to excelling at customer service and satisfaction.

In order to be recognized by the Consumer Satisfaction program, dealerships must meet the same requirements for the Dealer of the Year Award program-- have at least 25 reviews during 2014, an average consumer rating of 4.0 out of 5.0, and have a minimum of one review per quarter during 2014. The top 10 percent of U.S. new car dealers based on their DealerRater PowerScore were recognized with awards, as well as all U.S. used car dealers and Canadian dealers that met Dealer of the Year requirements.

“Providing our customers with the most superior service is incredibly important to those of us at Crown Automotive Group,” said Crawford Atkins, General Manager of Capital VW. “We’re proud to be recognized for our dedication to service, and hope to continue to maintain our sterling reputation throughout the community.”

Capital VW currently has a star rating of 4.9 out of 5.0 on DealerRater, with 291 overall lifetime reviews.

To learn more about Capital VW or Crown Automotive Group, visit http://www.capitaleurocarsvw.com/.

ABOUT CROWN AUTOMOTIVE GROUP

Crown Automotive Group has been in business for more than 40 years, and currently operates domestic and international automotive franchises in Florida, Ohio and Tennessee. The group is dedicated to customer and employee satisfaction, and is your source for new and pre-owned vehicles, parts and service, financing and more. No matter what you’re looking for, you can be confident that you are getting an incredible deal and outstanding service when you visit one of the many dealerships that make up Crown Automotive Group.

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Amy Farley
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