Capital BMW Earns Prestigious DealerRater Consumer Satisfaction Award

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Capital BMW, part of Crown Automotive Group, recently received a Consumer Satisfaction Award from DealerRater.

“We strive to provide our customers with the best possible experience, and we’re proud that it shows in our online ratings and reviews.” -Crawford Atkins, General Manager of Capital BMW

Capital BMW is proud to announce that it was recently among the dealerships honored with DealerRater’s 2015 Consumer Satisfaction Awards.

In its inaugural year, the DealerRater Consumer Satisfaction Awards Program is a part of the Dealer of the Year program, and is aimed at recognizing the dealerships across the U.S. and Canada that are committed to providing a superior customer experience.

In order to receive an award through the program, a dealer had to meet the criteria for the Dealer of the Year Award program-- have at least 25 reviews during 2014, an average consumer rating of 4.0 out of 5.0, and have a minimum of one review per quarter during 2014. The top 10 percent of U.S. new car dealers based on their DealerRater PowerScore received awards, as well as all U.S. used car dealers and Canadian dealers that met Dealer of the Year requirements.

“It’s an honor to be recognized through DealerRater’s new Consumer Satisfaction Award Program,” said Crawford Atkins, General Manager of Capital BMW. “We strive to provide our customers with the best possible experience, and we’re proud that it shows in our online ratings and reviews.”

Capital BMW currently has a star rating of 4.9 out of 5.0 on DealerRater, with 175 total lifetime reviews.

To learn more about Capital BMW or Crown Automotive Group, visit http://www.capital-bmw.com/

ABOUT CROWN AUTOMOTIVE GROUP

Crown Automotive Group has been in business for more than 40 years, and currently operates domestic and international automotive franchises in Florida, Ohio and Tennessee. The group is dedicated to customer and employee satisfaction, and is your source for new and pre-owned vehicles, parts and service, financing and more. No matter what you’re looking for, you can be confident that you are getting an incredible deal and outstanding service when you visit one of the many dealerships that make up Crown Automotive Group.

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Amy Farley
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