The Westin Bonaventure Hotel & Suites in Los Angeles Announces Meeting Planner Satisfaction Top Score in Westin Brand, NA

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Landmark Downtown Los Angeles Hotel creates the best meeting and catering experiences in 2014

Michael Czarcinski, General Manager of The Westin Bonaventure Hotel and Suites Los Angeles

Michael Czarcinski, General Manager of The Westin Bonaventure Hotel and Suites Los Angeles

We are so honored that our Catering and Convention Services Team, who worked tirelessly to receive this prestigious award were rated first out of 123 Westin Hotels in North America.

The Westin Bonaventure Hotel & Suites, Los Angeles has been recognized by Starwood Hotels and Resorts as the #1 Overall Hotel Group Meeting and Catering Experiences for all Westin Hotels in North America.

MPSI (Meeting Planner Satisfaction Index) is a customer satisfaction survey sent to Meeting Planners upon conclusion of an event and is designed to gather data for hotels to improve the brand and each individual hotel’s position in the marketplace. In 2014, The Westin Bonaventure Hotel and Suites ended the year with the highest overall experience score for all Westin Hotels with an MPSI overall satisfaction score of 4.78 out of 5.0.

“We are so honored that our Catering and Convention Services Team, who worked tirelessly to receive this prestigious award were rated first out of 123 Westin Hotels in North America,” said Michael Czarcinski, Managing Director of The Westin Bonaventure Hotel & Suites. “This truly speaks to their ability to demonstrate superior efforts and results which clearly set them apart from their competition in the meetings and events marketplace.”

Of the 54 MPSI survey questions, The Westin Bonaventure scored in the top five in 33 categories, and was ranked number one in a total of 11 categories for all Westin Hotels in North America.

For information or reservations, please call (213) 624-1000 or visit the hotel’s Web site: http://www.thebonaventure.com.

About The Westin Bonaventure Hotel & Suites and LA Prime:

The landmark Westin Bonaventure Hotel & Suites is located in the heart of Los Angeles. With its signature soaring glass towers, the hotel is the most photographed building in the world. The Westin Bonaventure is Los Angeles’ largest convention hotel with 1,358 guest rooms and 110,000 square feet of meeting and exhibit space, including the largest hotel ballroom in the city. Guest rooms include amenities such as floor-to-ceiling views of the Los Angeles skyline, and the signature Westin Heavenly Bed® and Heavenly Bath. LA Prime, the signature New York-style steakhouse restaurant, is located on the 35th floor, offering diners the ultimate Los Angeles view. Executive Chef Jose Velasquez creates dishes known for innovative and edgy cuisine, featuring prime aged beef steaks, beautiful lamb and veal chops, fresh fish and shellfish, all enhanced with local produce and accompanied by an award-winning wine cellar. For more information visit the hotel’s Web site: http://www.thebonaventure.com.

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