North Central Surgical Center Recognized by Healthgrades

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The hospital was recently awarded for providing outstanding patient experiences.

North Central Surgical Center recently announced that it has received the 2015 Outstanding Patient Experience Award™ from Healthgrades. The hospital was recognized for providing outstanding performance in the delivery of a positive experience for patients during their hospital stays, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

North Central Surgical Center has been recognized for the following achievements by Healthgrades:

  • Recipient of the Healthgrades Outstanding Patient Experience Award™ for three years in a row (2013-2015)
  • Named among the top 5 percent in the nation for Outstanding Patient Experience for two years in a row (2014-2015)
  • Named among the top 10 percent in the nation for Outstanding Patient Experience for three years in a row (2013-2015)
  • Named among the top 15 percent in the nation for Outstanding Patient Experience for three years in a row (2013-2015)

Healthgrades ranked 3,575 hospitals that evaluated patient surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2013 – December 2013 in order to identify hospital performance in this area.

Performance was evaluated by applying a scoring methodology to 10 patient experience measures, using data collected from a 27-question survey of the hospital’s own patients. The survey questions focused on patients’ perspectives of their care in the hospital. Question topics ranged from cleanliness and noise levels in patient rooms to factors such as pain management and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.

In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration, which in addition to a number of survey responses, includes clinical performance thresholds. Nationally, 3,005 hospitals met those requirements with 452 hospitals outperforming their peers, based on their patients’ responses in order to achieve this distinction.

“Today, more than ever before, consumers face decisions – and research their options – relating to where to obtain care, so factors like patient experience are increasingly important,” said Evan Marks, chief strategy officer at Healthgrades. “Consumers can have confidence that hospitals that have achieved the Healthgrades 2015 Outstanding Patient Experience Award deliver a positive experience for the patient during their hospital stay.”

For more information about North Central Surgical Center and its recent achievement, call 855-711-BEST or visit

About North Central Surgical Center Hospital:
North Central Surgical Center Hospital is a nationally-recognized, award-winning, multi-specialty hospital offering a broad range of inpatient and outpatient surgical procedures. Their mission is to care for the patient like they are family. Using the latest technologies, they provide the finest surgical care and personal attention. Patients have honored North Central as one of the top hospitals in the country for patient satisfaction. Additionally, North Central has been recognized as a Top Performer in quality measures by The Joint Commission and has also received numerous honors from HealthGrades. North Central Surgical Center Hospital is committed to meeting healthcare needs.

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