Crown Chrysler Dodge Jeep Cleveland Honored with Consumer Satisfaction Award from DealerRater

Share Article

Crown Chrysler Dodge Jeep Cleveland, a part of Crown Automotive Group, recently earned a 2015 Consumer Satisfaction Award from car dealer review site DealerRater.

“We work hard to develop a relationship with our customers, and so it’s a great feeling to win this award and see that hard work pay off.” -Dennis Henry

Crown Chrysler Dodge Jeep Cleveland is honored to reveal that it was recently selected as a winner of the DealerRater 2015 Consumer Satisfaction Awards program.

This was the first year that DealerRater implemented this awards program alongside their existing Dealer of the Year Awards. The Consumer Satisfaction Awards were created to recognize those dealers in the U.S. and Canada that exhibit the strongest commitment to providing superior customer service.

For a dealership to be eligible to win a DealerRater Consumer Satisfaction Award, it needed to meet the same criteria put forth for the Dealer of the Year Program -- it must have at least 25 reviews during 2014, an average consumer rating of 4.0 out of 5.0, and have a minimum of one review per quarter during 2014. The top 10 percent of U.S. new car dealers based on their DealerRater PowerScore were honored with awards, as well as all U.S. used car dealers and Canadian dealers that met Dealer of the Year requirements.

“Those of us at Crown Chrysler Dodge Jeep Ram, along with everyone at Crown Automotive Group, are committed to customer service,” said Dennis Henry, General Manager. “We work hard to develop a relationship with our customers, and so it’s a great feeling to win this award and see that hard work pay off.”

Crown Chrysler Dodge Jeep Cleveland has a 5.0 out of 5.0 consumer rating on DealerRater, with 69 lifetime reviews on the website.

To learn more about Crown Chrysler Dodge Jeep Cleveland and Crown Automotive Group as a whole, visit http://www.chryslerdodgejeepramcleveland.com/.

About Crown Automotive Group

Crown Automotive Group has been in business for more than 40 years, and currently operates domestic and international automotive franchises in Florida, Ohio and Tennessee. The group is dedicated to customer and employee satisfaction, and is your source for new and pre-owned vehicles, parts and service, financing and more. No matter what you’re looking for, you can be confident that you are getting an incredible deal and outstanding service when you visit one of the many dealerships that make up Crown Automotive Group.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Amy Farley
Visit website