Allen Technologies Delivers Best-of-Breed Patient Education at New Joplin Hospital

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The state-of-the art Mercy Hospital in Joplin, Missouri, features not only first-of-its-kind storm-resistant design, but also the most advanced patient-centric education and engagement tools.

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“Offering this type of technology to our patients helps them be more proactive in their care, therefore improving outcomes,” said Carla Terrell, Mercy’s director of hospital-based physicians.

The state-of-the art Mercy Hospital in Joplin, Missouri, features not only first-of-its-kind storm-resistant design, but also the most advanced patient-centric education and engagement tools, thanks to a longstanding partnership with Allen Technologies and Emmi Solutions.

Allen Technologies’ suite of interactive patient engagement solutions transforms the way clinicians and hospitals engage and educate patients. Through a seamless integration with Emmi’s award-winning interactive multi-media programs, Allen Technologies provides customized education directly to patients scheduled for outpatient procedures via their email or MyMercy account. For inpatients, education is delivered directly to the patient through the hospital room TV.

“Offering this type of technology to our patients helps them be more proactive in their care, therefore improving outcomes,” said Carla Terrell, Mercy’s director of hospital-based physicians. “Using the interactive tool puts more meaning behind the education, and studies show that patients who use this tool are better prepared for their procedure and have shorter procedure times.”

Using Mercy’s electronic health record system (EPIC) and integrations with Emmi Solutions and Allen Technologies, nursing staff can assign education videos to patients based on their specific diagnoses, needs and language. When the patient completes an education video, the action is automatically documented in the patient’s electronic medical record.

Allen Technologies’ Interactive Patient System helps hospitals impact patient outcomes, improve patient satisfaction and achieve operational efficiencies – all key indicators of quality health care.

“This combined integration is truly a best practice approach to delivering patient education,” said Jerry Folsom, Allen Technologies president and CEO. “We are putting customized health education in the patient’s hands. Best of all, this solution improves patient outcomes and increases meaningful use compliance by writing back to the EPIC-based patient portal to document patient education.”

About Allen Technologies
Allen Technologies, the pioneer of interactive patient solutions for more than 30 years, transforms the way hospitals engage, educate and entertain patients. Allen Technologies helps hospitals impact patient outcomes, improve patient satisfaction and achieve operational efficiencies. Allen’s multiplatform Interactive Patient System, delivered via television, tablet and bedside monitor, is a robust patient-centric portal for customized patient education, in-room comfort control, and entertainment. The Allen IPS integrates seamlessly with electronic medical records and system platforms including HVAC, housekeeping and food service systems. Learn more at http://www.allentek.com, http://www.twitter.com/allen_IPS or http://www.facebook.com/allentechnologies.

About Mercy
Mercy is the fifth largest Catholic health care system in the U.S. and serves millions annually. Mercy includes 35 acute care hospitals, four heart hospitals, two children’s hospitals, three rehab hospitals and two orthopedic hospitals, nearly 700 clinic and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas.

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Sue Durio
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