Loyalty Management Software Solution Enhances Customer Engagement and Retention

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Global CRM software provider Ignify will share how its Loyalty Management Solution helps companies effectively meet the changing demands of customers.

Ignify's webinar on the Loyalty Management Software Solution will share how the solution incentivizes customer purchases and offers companies a valuable differentiator from the competition.

Ignify's webinar on the Loyalty Management Software Solution will share how the solution incentivizes customer purchases and offers companies a valuable differentiator from the competition.

“The Loyalty Management Software Solution enables merchants to foster customer retention and brand promotion by providing customers the personalized, dedicated service they expect.” - Sandeep Walia, CEO of Ignify

Leading CRM and customer engagement solution provider Ignify will be presenting the Loyalty Management Software Solution Webinar to global audiences on Wednesday, April 15th, at 11:00 am – 12:00 pm Pacific Time, and Thursday, April 16th, at 9:00 am – 10:00 am Singapore Time. To register for the webinar, please click this link: http://bit.ly/1Gd2n85

With technology providing customers control in each stage of the buying process, merchants need to find new ways to engage before, during, and after their purchases to ensure their return. Loyalty programs offer a way for merchants to connect with customers across touch-points. Built on Microsoft Dynamics CRM, the Loyalty Software Solution incentivizes customer purchases and offers companies a valuable differentiator from the competition.

With Ignify’s Loyalty Management Software Solution, companies are able to store all loyalty program interactions by customers in a single, comprehensive customer database. With this system, businesses are able to view a consolidated customer master record and loyalty transaction history for each individual customer across channels. For instance, companies can use the solution to:

  • Track points redeemed on purchases.
  • Configure loyalty program rewards (e.g., discounts; free items; etc.)
  • Enable customers to reach new loyalty levels by inputting different loyalty tiers, and the appropriate criteria for advancing to the next threshold.
  • Create special rewards program promotions (e.g., customers receive double points on their birthday, etc.).
  • Prevent rewards points from expiring so that a customer can choose to redeem them whenever they choose.

For a quick snapshot into Loyalty Management Solution features, please view this video: http://bit.ly/1CqZ0ct

“With the rise in popularity of loyalty programs, merchants need to ensure they have a solid foundation for supporting and achieving their program objectives,” said Sandeep Walia, Chief Executive Officer of Ignify. “The Loyalty Management Software Solution enables merchants to foster customer retention and brand promotion by providing customers the personalized, dedicated service they expect.”

The Loyalty Management Solution also provides valuable reports and analytics on loyalty transaction data and program performance, allowing companies to quantitatively measure the success of loyalty program initiatives. Equipped with these reports, business are able to build on loyalty program productivity by determining how to most effectively target customers, and strategically developing the special offers that are most attractive to those customers.

“Businesses across diverse industries are able to use the Loyalty Management Solution to focus on building relationships with their customer base,” said Pankaj Kumar, Chief Technology Officer of Ignify. “With competition for customer wallet share growing fiercer, the Loyalty Management Solution provides businesses a user-friendly tool for consolidating and leveraging crucial customer data.”

Loyalty Management Solution Webinar
North America: Wednesday, April 15th, at 11:00 am – 12:00 pm Pacific Time.
Asia Pacific: Thursday, April 16th, at 9:00 am – 10:00 am Singapore Time.
Click here to register: http://bit.ly/1Gd2n85

For more information about Ignify’s Loyalty Management Solution, please email us at loyalty (at) ignify (dot) com.

About Ignify
Ignify is Worldwide Microsoft Partner of the Year in 2014, 2013, 2012, 2011 and 2010, and offers eCommerce, ERP, CRM, Order Management and POS solutions based on the Microsoft Dynamics line of products. Ignify has been included as the fastest growing business in North America for seven years in a row by Inc. Magazine and Deloitte in the FAST 500 from 2008 to 2013. Ignify has team members worldwide including Los Angeles, Silicon Valley, Seattle, Nashville, Phoenix, Toronto, Manila, Singapore, Kuala Lumpur, Pune, Bangalore, Hong Kong and Bangkok. For more information, visit http://www.ignify.com or call (888) IGNIFY5. Follow Ignify on Twitter @ignifydax, @ignifyecommerce, and @ignifymscrm, or read its blog at blog.ignify.com.

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Ashley Harbaugh
Ignify
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Elizabeth Quesada
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