Computer Training Services Procurement Category Market Research Report from IBISWorld Has Been Updated

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Prices have been rising slightly due to ongoing IT advancements in the past three years, requiring firms to steadily invest in computer training services to remain up to date with the latest computing solutions. For these reasons and to help procurement professionals make better buying decisions faster, business intelligence firm IBISWorld has updated a report on the procurement of Computer Training Services in its growing collection of procurement category market research reports.

IBISWorld industry market research
Price growth is forecast to slow in the three years to 2017 as vendors continue to experience high levels of competition and the US workforce becomes more attune to the uses and functions of different computing systems.

Computer training services have a buyer power score of 4.2 out of 5. This score reflects a strong negotiating environment for buyers. Demand for computer training services has remained relatively stable over the past three years. Software and hardware technologies have continued to evolve during this period, and buyers have faced a consistent need to train their staff to effectively use these tools. “This ongoing demand has been causing service prices to rise over the past three years,” says IBISWorld procurement analyst Michelle Hovanetz. “However, as the use of computers continues to permeate all business sectors and computer literacy levels rise, buyers will require less computer training.” This trend, coupled with a low level of market share concentration, is expected to slow down price growth through 2017.

The computer training service market is highly competitive, and vendors continue to seek ways to differentiate their offerings and support the recovery of decreasing profit margins. “Vendors have made course development a priority, adopting online tools and virtual platforms to increase their service flexibility,” adds Hovanetz. “Vendors have also begun offering a greater number of specialized training seminars.” These seminars address highly technical skills and are for more advanced students; buyer negotiating power is reduced when procuring seminar services because fewer suppliers offer them. Nevertheless, an increasing number of substitutes and range of vendor types will help buyers maintain leverage during negotiations.

Buyer negotiation power is further strengthened by a number of other factors. Computer training services typically have a low level of specialization, which also contributes to low switching costs. Furthermore, buyers do not face significant risk from the vendor supply chain due to the widespread availability of inputs needed for services. Although service prices have been rising over the past three years, buyers have benefited from low price volatility, which has reduced the risk of potential price swings. Low price volatility is expected to continue over the next three years. For more information, visit IBISWorld’s Computer Training Services procurement category market research report page.

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IBISWorld Procurement Report Key Topics

This report is intended to assist buyers of computer training services. These services are designed to help users develop proficiency across a range of computer-related topics and tools. Computer training seminars can cover programming, navigating suite applications, multimedia and design software, enterprise solutions, database management and local area networking. Instruction is typically provided in a classroom setting, but buyers can also receive computer training through other distance-learning methods. Vendors can offer certifications, though these are not required as a part of training. This report does not cover computer repair services, higher education IT programs, computer system design or computer training services offered directly by major hardware and software providers.

Executive Summary
Pricing Environment
Price Fundamentals
Benchmark Price
Pricing Model
Price Drivers
Recent Price Trend
Price Forecast
Product Characteristics
Product Life Cycle
Total Cost of Ownership
Product Specialization
Substitute Goods
Quality Control
Supply Chain & Vendors
Supply Chain Dynamics
Supply Chain Risk
Competitive Environment
Market Share Concentration
Market Profitability
Switching Costs
Purchasing Process
Buying Basics
Buying Lead Time
Selection Process
Key RFP Elements
Negotiation Questions
Buyer Power Factors
Key Statistics

About IBISWorld Inc.
IBISWorld is one of the world's leading publishers of business intelligence, specializing in Industry research and Procurement research. Since 1971, IBISWorld has provided thoroughly researched, accurate and current business information. With an extensive online portfolio, valued for its depth and scope, IBISWorld’s procurement research reports equip clients with the insight necessary to make better purchasing decisions, faster. Headquartered in Los Angeles, IBISWorld Procurement serves a range of business, professional service and government organizations through more than 10 locations worldwide. For more information, visit or call 1-800-330-3772.

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Gavin Smith
IBISWorld Inc.
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