Henry Mayo Newhall Hospital to Improve Ambulatory Information Sharing with Summit Healthcare's Summit Provider Alert

Share Article

Leading California hospital will use Summit Healthcare’s new solution to provide real-time patient event data to ambulatory practices and clinics.

News Image
Provider Alert will enable the physician offices we work with to retrieve the patient information they need to provide continuing care in real time...

Henry Mayo Newhall Hospital, located in California’s Santa Clarita Valley, uses Summit Care Exchange to automatically send continuation of care documents (CCDs). When the facility decided that it needed to further improve communication with clinics and other ambulatory practices, they selected Summit Healthcare’s new Summit Provider Alert solution.

“Provider Alert will enable the physician offices we work with to retrieve the patient information they need to provide continuing care in real time,” said Cindy Peterson, Chief Information Officer. “Unlike with our previous system, they’ll be able to obtain this data without our records team handling dozens of requests each week.”

Previously, physician practices called Henry Mayo’s records office every time they needed patient documentation, including history and physical reports (H&P), lab and test results, summaries of care, transcriptions, facesheets, diagnostics, and radiology reports. The hospital then enlisted the help of a third party system for its affiliated provider practices, but still found difficulty navigating for patient information, and was burdened by the inconsistency of the information being shared.

In contrast to this labor-intensive reactive approach, Provider Alert offers a proactive way to put actionable information in the hands of the right care team, promoting care coordination, follow-up, and the reduction of readmissions. Provider Alert is a web based application that allows Henry Mayo to deliver real-time patient-specific data to its primary care partners.

Summit Healthcare’s own Summit Exchange integration engine combined with Account and Subscription Verification features found in Provider Alert ensure that the correct patient information is securely delivered to the correct care team every time.

“Primary healthcare providers are often unaware when their patients experience an important hospital event, such as having tests or being admitted, transferred, or discharged,” said Brian Rogers, Summit Healthcare’s Director of Product Strategy. “Provider Alert is the only solution that fills this gap, and it will contribute to better outcomes by eliminating the disconnect between hospitals and ambulatory practices.”


About Henry Mayo Newhall Hospital

Located in the San Clarita Valley in California, Henry Mayo is a 238-bed, not-for-profit community hospital and trauma center. Henry Mayo's outstanding affiliated medical staff is comprised of physicians whose expertise ranges across more than 71 specialties and subspecialties. Learn more at http://www.henrymayo.com.

About Summit Healthcare

Summit Healthcare is the choice of hospitals and providers who want to take full control of their healthcare systems integration and information management requirements. Since 1999, we have worked to provide the industry with the most flexible integration technology with complementary tailored services and solutions. Visit us at http://www.summit-healthcare.com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Alexandra Casey
Summit Healthcare
+1 (781) 519-4840 Ext: 157
Email >
Visit website