North Central Surgical Center Receives Top Ranking on Patient Satisfaction

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A new rating system from CMS ranks North Central Surgical Center on list of just 251 U.S. hospitals to receive five-star rating.

North Central Surgical Center is proud to announce that they were recently ranked as one of only 251 U.S. hospital to receive a five-star rating on patient satisfaction in a new system the Centers for Medicare & Medicaid Services (CMS) has initiated.

The federal agency aims to use a five-star rating system across all of its web pages to help consumers compare the quality of healthcare providers.

According to Modern Healthcare, just over 3,500 hospitals received a rating. 101 hospitals received the lowest ranking of one star, 582 received two stars, 1,414 received three stars, 1,205 received four stars and 251 received five stars, the highest ranking.

The rating is an average of hospital performance on each of the 11 publicly reported measures from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. The survey evaluates patient experiences at the hospitals.

Patients are asked about a variety of factors in the survey, including responsiveness of hospital staff, quality of care transitions and how well information about medications is communicated. Cleanliness and quietness of the facility are also taken into account. The survey also asks whether or not patients would be willing to recommend the facility to others.

The HCAHPA survey is given to a random sampling of patients within two days of being discharged from a hospital and must be completed within 42 days.

North Central Surgical Center is proud of this recent accomplishment and looks forward to continuing to provide their patients with top-notch service. For more information, visit their website at http://www.northcentralsurgical.com/.

About North Central Surgical Center Hospital:
North Central Surgical Center Hospital is a nationally-recognized, award-winning, multi-specialty hospital offering a broad range of inpatient and outpatient surgical procedures. Their mission is to care for the patient like they are family. Using the latest technologies, they provide the finest surgical care and personal attention. Patients have honored North Central as one of the top hospitals in the country for patient satisfaction. Additionally, North Central has been recognized as a Top Performer in quality measures by The Joint Commission and has also received numerous honors from HealthGrades. North Central Surgical Center Hospital is committed to meeting healthcare needs.

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