Nebraska Transport Company Selects DDC FPO as Business Process Management Partner

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Top mid-western LTL carrier selects freight-focused division of The DDC Group to streamline and improve business process management through unique tech-enabled billing program

NTC has selected DDC FPO to achieve stronger business intelligence, new integration capabilities and significantly enhanced time efficiency and service quality for its customers.

NTC has selected DDC FPO to achieve stronger business intelligence, new integration capabilities and significantly enhanced time efficiency and service quality for its customers.

"DDC's technology is second to none," explained Figg. "By pro-actively integrating this advanced BPM solution, we are mitigating risks in output quality, allowing for our customers to receive the best possible service available in the market."

Nebraska Transport Company (NTC), a premier regional LTL carrier, has selected DDC FPO, the world leader in freight process outsourcing, as its business process management (BPM) partner to streamline critical back office functions to achieve stronger business intelligence, new integration capabilities and, ultimately, significantly enhanced time efficiency and service quality for its customers.

NTC, a family-owned business since 1973, is committed to remain at the forefront of technology so that it may continue to offer progressive transportation solutions within the dynamic transportation industry. In support of that commitment, DDC FPO, a division of The DDC Group, is leveraging its extensive LTL expertise and global IT network to deliver a customized bill processing program, specific to the needs of NTC and its customers.

The program rollout is scheduled for the end of this month.

"The cost of complacency's effect on a business is intangible, but it can be detrimental," said Kevin Figg, vice president of business development for NTC. "Therefore, we take innovation very seriously."

"DDC's technology is second to none," explained Figg. "By pro-actively integrating this advanced BPM solution, we are mitigating risks in output quality, allowing for our customers to receive the best possible service available in the market."

According to Chad Crotty, DDC FPO's vice president of sales, this is an exciting time to be working with the mid-western carrier. "Nebraska Transport is looking ahead, planning for a future of premium customer experience.

"We are happy to assist this effort so that NTC may continue to operate from a highly competitive position in its sector of expertise."

About Nebraska Transport Company
Headquartered in Gering, Nebraska, Nebraska Transport Company (NTC) provides quality overnight freight service to and from points within its service area, utilizing interline carriers to make connections to and from anywhere in the United States and Canada. In dedication to the founding spirit and core values that the company was built on in 1973, NTC promises to operate only top quality equipment and employ the finest people available. To learn more, visit: http://www.nebt.com/.

About DDC FPO
DDC FPO is a division of The DDC Group, a worldwide network of BPO experts and solutions. With operations across North America, Europe and Asia-Pacific, DDC's 3,500-strong staff delivers services in over 40 languages with ahead-of-the-curve industry standards. DDC FPO's customized solutions currently process 20% of all LTL bills in the United States and equip each DDC client with long-term cost containment and profitability. For more information, visit: http://www.ddcfpo.com/.

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Madison Jordan
The DDC Group
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