gen-E Expands Global Distribution Channels Across Asia Pacific

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gen-E, a worldwide leader in IBM Systems Management software, professional and managed services, today announced an expansion of its distribution channel, highlighted by strategic agreements with Technology Partnerships and Investments (TPI) Limited in Hong Kong. The agreement will extend gen-E's innovative Service Assurance and Service Management solutions for telecommunications and enterprise companies in the Asia Pacific region.

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Worldwide Leader in IBM Systems Management Software Solutions

Our new strategic agreement with TPI Limited puts gen-E’s vast experience into the hands of a top APAC regional partner whose relationships and trained service professionals offer a fast path to deployment.

gen-E, a worldwide leader in IBM Systems Management software, professional and managed services, today announced an expansion of its distribution channel, highlighted by strategic agreements with Technology Partnerships and Investments (TPI) Limited in Hong Kong.

Through the agreement, TPI Limited is now authorized and enabled to offer gen-E’s innovative Service Assurance and Service Management solutions for telecommunications and enterprise companies in the Asia Pacific region.

“Today’s IT and Network Operations landscape calls for a unique and innovative approach that leverages standards-based best practices,” said Christian Mack, gen-E CEO. “Our new strategic agreement with TPI Limited puts gen-E’s vast experience in service and event management systems implementations into the hands of a top regional partner whose relationships and trained service professionals offer a fast path to deployment,” added Mack.

“Because gen-E has already proven the success of its approach with over 250 customers, we sought a relationship with a company that is well-anchored in the Asia Pacific market and has earned the trust of its extensive client base. TPI is that company.”

Under the terms of the agreement as gen-E’s new partner, TPI will offer gen-E’s products and professional services solutions to telecommunications and enterprise companies operating complex networks in need of network service assurance, consistent service delivery, and OSS efficiency. gen-E’s solutions follow the TM Forum Frameworx approach to operational support systems, assessing and optimizing performance using a proven, service-oriented approach to operations.

”Our goal is to help companies optimize their operational support systems,” said TPI Limited’s CEO. “By partnering with gen-E, our clients get market-leading service assurance products built specifically for complex environments combined with the 24x7 support that service-oriented companies require.”

ABOUT GEN-E
gen-E offers the most scalable network and system solutions for service providers, leveraging innovative technologies such as IBM Systems Management and other solutions so that clients can scale their business without scaling their infrastructure. With a focus on improving service availability, quality, and operational efficiency, gen-E leverages 16 years of network management expertise to maintain 24/7 network uptime and prevent loss of service to customers. By enhancing internal collaboration and workflow, gen-E helps customers accelerate the launch of new services and significantly improves customer service through more efficient processes.

ABOUT TPI
Technology Partnerships and Investments (TPI) is a global consulting firm headquartered in Hong Kong that assists clients in accessing investment capital, and creating technology & marketing partnerships to achieve high growth in new markets. Their executive teams in APAC and North America specialize in unique and disruptive technologies such as mobile devices, mobile apps, medical devices, media, game, interactive TV, IoT, Micro Electro Mechanical Systems, and other emerging sectors.

ABOUT LOTUS INNOVATIONS
The Lotus Innovations Fund, located in Irvine, California, is a private equity fund focused on transforming Enterprise I.T. Professional Services companies into SaaS-based companies. By operationalizing a repeatable process with Lotus Innovations’ proprietary methodology and embedded management, the fund creates a new paradigm that accelerates growth and valuations.

In 2014, the company launched The Lotus Innovations Fund with an oversubscribed round of financing and expanded its portfolio of entrepreneurial ventures. In 2015, the Fund added another portfolio company and moved to new space needed to accommodate job growth.

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Linda Ritchie
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