Nations Insurance Company Selects One, Inc. Systems for Payments and Policy Retention

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One, Inc. ProcessOne and ContactOne to deliver streamline billing and payments processes, improve customer service, enhance data security and increase insured retention

Nations Insurance Company, a U.S. Property/Casualty (P&C) Insurer, and One, Inc., a provider of software products to the P&C industry, today announced that Nations Insurance Company has selected ProcessOne® to manage its payment processing and daily cash reconciliation, and ContactOne™ to increase policy retention via automated calling and messaging.

Nations Insurance selected One, Inc.’s payment software to automate their billing and payment processes, enabling the rollout of specialty personal automobile programs. ProcessOne and ContactOne will be integrated into their existing policy administration system, Insuresoft’s Diamond software, streamlining workflow for their staff. Additionally, ProcessOne and ContactOne will be seamlessly integrated into their existing payment portal.

“Nations Insurance is committed to being the most customer-focused personal automobile provider in the industry,” said Elias Assaf, President, Nations Insurance Company. “The addition of ProcessOne and ContactOne and their integration to our existing systems and workflow will enable us to improve processes and customer service. That’s what made ProcessOne and ContactOne the right choice for us.”

These integrations, along with the combined power of ProcessOne and ContactOne, will allow Nations Insurance to:

  • Improve the overall billing experience for its customers through real time payment posting and multi-device accessibility to their policy and payment information;
  • Offer their insureds the added convenience of automated notification of cancellation, non-renewal, or other policy events, via voice, text, or email;
  • Achieve a higher level of employee efficiency and a significant reduction in expenses through automated payment processing and routing;
  • Reduce the complexity and cost of PCI compliance, eliminating data security concerns.

“We are pleased to welcome Nations Insurance as a One, Inc. customer,” said Christopher W. Ewing, President & CEO, One, Inc. “Our suite of payment focused software will allow them to offer the highest level of insurance products and extraordinary customer service to their insureds, and also help their staff to work more efficiently. We’re looking forward to working with their team.”

One, Inc.'s suite of enterprise software enables carriers of all sizes to streamline processes and increase efficiency in each area of their organization. Its scalable, cloud-based solutions are engineered to optimize data and provide carrier value. Its InsureOne suite includes PolicyOne™ (policy management), ProcessOne® (payment processing and reconciliation), PortalOne (web-based credit card payment portal), ContactOne™ (customer retention system), ActivityOne™ (enterprise efficiency), AppOne™ (agency management), SalesOne®(marketing representatives management and CRM software), and DataOne® (business intelligence and reporting).

About Nations Insurance Company
Nations Insurance Company was developed to provide customers with low cost auto insurance products and outstanding service through a financially strong and growing company. Headquartered in Anaheim, California, Nations Insurance is admitted in the State of California. Nations Insurance senior management group has strong experience in the auto insurance market and is committed to making every auto insurance purchase a first rate experience that provides each customer with superior service and peace of mind. For more information, please visit

About One, Inc.
One, Inc. builds software products that help Property and Casualty insurers replace their legacy core systems and dramatically increase their operational efficiencies and speed to market. Designed to be flexible and scalable, One, Inc. products enable insurers to deliver excellent service, expand markets, and lower operating costs. One, Inc.’s InsureOne Suite provides the core systems used by insurers as operational systems of record. See how One, Inc. is leveling the playing field. For more information, please visit

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Eileen Potter
One, Inc
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