YASH Technologies Announces the Launch of its Service Parts Management Portfolio

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Portfolio of services and solutions focuses on optimizing aftersales profitability for manufacturers

YASH Technologies™, a leading technology services and outsourcing partner for global companies, today announced the launch of its Service Parts Management (SPM) portfolio encompassing a full spectrum of service and solution capabilities, integrating the end-to-end supply chain and aftermarket processes. With aftermarket services, and parts in particular, making up a large percentage of overall revenue for manufacturers, YASH’s SPM competency will help manufacturers achieve maximum results within their spare parts business units.

Despite the major impact of service parts on a company’s revenue growth, many manufacturers still don’t view service parts processes as unique. Systems that support service parts management are often disparate from other enterprise systems, and as a result, operations often suffer with long transition times, lack of end-to-end service parts inventory visibility, and fragmented technical documentation for parts. YASH’s SPM portfolio aims to help manufacturers solve challenges in their everyday operations. By utilizing industry best practices, YASH helps companies understand the necessary strategies and IT requirements to achieve maximum results within their spare/service parts business unit.

Shishir Choudhary, manager, service parts at YASH Technologies, said, “Service parts is an untapped and often overlooked business area that promises considerable cost saving and profit-margin generation. The growing volatility in the global economy is impacting machine sales and increasingly shifting focus to aftersales service, prompting companies to revamp their sales strategy.” Mr. Choudhary added, “YASH has been providing solutions in service parts for over a decade to manufacturing leaders. This collection of knowledge has allowed us to bring best practices and solutions like our proprietary interface design templates and implementation methodology to the market.”

The newly developed Service Parts Management solution weaves together service parts planning, order fulfillment, warehousing and dealer processes to provide a truly end-to-end service parts supply chain experience. Although it is a platform-independent solution, it is a flexible model that can be delivered as an integrated SPM solution built around specific applications such as SAP® Service Parts Planning, SAP Customer Relationship Management and SAP Extended Warehouse Management, and the SAP Global ATP Check rapid-deployment solution. YASH has built well-balanced and unique design templates for handling multiple integrations required for carrying out specific service parts operations in integrated environments. The solution can also be customized to specific business requirements.

Highlights of the Service Parts Management solution and services include:

  •     Service Parts Management Solution Based on Rapid-Deployment Solution Concepts – This includes services pertaining to end-to-end supply chain, integration of SAP Service Parts Planning, integrations with existing SAP and non-SAP components, and “ready-to-use” configurations and documentation for implementation.
  •     Transition Tools and Integrations for Legacy to SAP Software – Integration templates and services to incorporate with external systems which may or may not be part of the SAP solutions.
  •     Beyond Implementations – YASH builds a solution for a company – helps user to operate complex and strategic functions – train and transition to the business user – and finally provides IT support.

As part of the portfolio launch, YASH is offering an assessment workshop that will deliver an actionable report to help companies take the next step to enhancing the profitability of their service parts business. YASH will also be exhibiting at booth 909 at the upcoming SAPPHIRE® NOW and ASUG Annual Conference, in Orlando, FL, May 5-7 and hosting a micro forum on Service Parts Management. SAPPHIRE NOW and the ASUG Annual Conference are the world’s premier business technology event and largest SAP customer-run conference, offering attendees the opportunity to learn and network with customers, SAP executives, partners and experts across the entire SAP ecosystem. For more information, please visit the event landing page.

About YASH Technologies
YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, the company leverages technology and flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of its customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best-practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across five continents. For more information, please visit http://www.YASH.com or email info(at)YASH(dot)com.

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