We are so excited to finally be able to deliver to our customers the product that we promised in August and that garnered such amazing enthusiasm.
Brooklyn, N.Y. (PRWEB) April 30, 2015
Solidoodle, the Brooklyn-based consumer 3D printer company, announced today that shipping delays caused by the West Coast Port labor dispute have finally ended and it has shipped newly-upgraded Solidoodle Press 3D printers to all of its patiently-waiting customers.
After watching helplessly for months as the Longshoreman’s labor dispute escalated and hundreds of units of inventory sat floating on container ships offshore, the company’s supply lines have now finally been restored. In the meantime, the company identified and corrected an assembly issue that caused some early Press models to perform below Solidoodle’s expectations. “The issue was fairly easily resolved once we identified it, but unfortunately that was not before we had begun shipping units to customers and reviewers,” says Sam Cervantes, CEO of Solidoodle. “Anyone experiencing functionality or quality issues should contact us immediately. We have ramped up our support team, available at support.solidoodle.com, and promise to get you up and printing quickly. All Solidoodle Press 3D printers shipped since February 1st have been fully upgraded to perform to our “plug and play” expectations. We are so excited to finally be able to deliver to our customers the product that we promised in August and that garnered such amazing enthusiasm. We sincerely thank all of our customers for their loyalty and patience.”
Orders for the newly upgraded Solidoodle Press 3D printers will ship in 3-5 business days and, now through Mother’s Day, Solidoodle is pleased to offer free SoliCare 1-year protection on the Solidoodle Press for US customers. To celebrate the Maker Mom in your life, use the offer code “MOM3D” when you check out at Solidoodle.com.
Solidoodle was founded in 2011 by aerospace engineer and 3D printing industry veteran Sam Cervantes and is dedicated to making consumer 3D printing accessible and affordable. Based in Brooklyn, New York, Solidoodle has shipped over 11,000 3D printers to customers in over 60 countries and is currently offering its 5th generation products. For more details, please visit Solidoodle.com