Better Business Bureau Confirms A+ Rating for First Associates Loan Servicing, LLC

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Receiving the Better Business Bureau’s highest rating is further evidence of First Associates’ commitment to providing borrowers with an exceptional customer experience

First Associates

The A+ Rating is based on a comprehensive evaluation including a long list of variables focused on overall customer experiences and responsiveness to customer concerns.

The Better Business Bureau (BBB) has assigned its top rating of A+ to First Associates Loan Servicing, the fastest growing third-party loan and lease servicer in the United States. The A+ Rating is based on a comprehensive evaluation including a long list of variables focused on overall customer experiences and responsiveness to customer concerns. First Associates services loans on behalf of institutional partners across asset classes including marketplace lending, solar loans and leases, retail purchase finance, small business, automotive and motorsports.

Better Business Bureau ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from consumers, businesses and from public data sources.

“We are very pleased to have our A+ rating validated by the Better Business Bureau” said David Johnson, CEO of First Associates Loan Servicing. “It’s a testament to our commitment to providing the highest level of customer service. Our team of experienced professionals is trained to build and maintain strong relationships with borrowers.”

First Associates provides best-in-class servicing for loan and lease portfolios with a staff that is committed to providing the highest level of service to borrowers while maximizing lender and investor returns. First Associates has more than 25 years of industry experience in the consumer finance industry and has partnerships with the lending industry’s leading companies. In addition to primary servicing, the company offers support services such as backup servicing, contract validation, verification calls, and title management.

About The Better Business Bureaus
The Better Business Bureau is a nonprofit organization focused on advancing marketplace trust, consisting of 112 independently incorporated local BBB organizations in the United States and Canada, coordinated under the Council of Better Business Bureaus (CBBB). The BBB exists so consumers and businesses alike have an unbiased source to guide them on matters of trust. The BBB provides free and easily accessible educational information and expert advice. Find out more at http://www.bbb.org.

About First Associates Loan Servicing, LLC
Based in San Diego, First Associates Loan Servicing is the fastest growing third-party consumer loan and lease servicer in the United States. The company offers a wide range of solutions for many consumer asset classes and consistently receives industry recognition for exceeding high performance standards and providing superior levels of support. First Associates has experienced management and staff, full SSAE 16 II audit, best-in-class IT infrastructure, as well as strong institutional relationships with commercial and investment banks, finance companies, hedge funds and credit unions. First Associates Loan Servicing leads the online lending industry in providing customized technology and customer service solutions for its partners. For more information, please visit http://www.1stassociates.com.

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Larry Chiavaro
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