It’s more than just an alert system; it helps you sleep peacefully knowing you will receive an alert if traffic patterns become abnormal and it provides you with data to hone in on your customer calling patterns.
Pittsburgh, PA (PRWEB) May 06, 2015
VoIP Innovations announced today that it has created a Fraud Detection tool for VoIP Resellers, ITSPs, and Enterprise customers that analyzes their traffic patterns and alerts them when something is out of the ordinary. Their software will continually run an algorithm which processes and analyzes CDRs in near real-time searching for traffic pattern anomalies. When an anomaly is detected, an alert is sent via email and/or text message.
Jason Tapolci, President of VoIP Innovations, says “This feature is a value-added tool that gives you data with which to effectively manage your VoIP business. It’s more than just an alert system; it helps you sleep peacefully knowing you will receive an alert if traffic patterns become abnormal and it provides you with data to hone in on your customer calling patterns. With this information, you are adequately armed to tweak your service offering for maximum profit potential.”
By default, Fraud Detection is not enabled on accounts; however, each VoIP Innovations’ customer is eligible for a free one month trial of the service, up to 5,000 minutes worth of CDRs. If you sign up for a free one month trial, here are a few features you can expect to see:
- Monitor International, Local, Toll-Free origination and termination
- Customize the Fraud Detection dashboard
- Set multiple severity notification thresholds
To enable the Fraud Detection service in your account, simply go to the Add-Ons section of your VoIP Innovations BackOffice. Once you're there, you'll be able to enable the service as well as customize your widget dashboard, manage your customers and IP addresses, and set your alerts.
About VoIP Innovations:
VoIP Innovations is an Inc. 5000 company that specializes in providing the largest DID and termination VoIP footprints in North America. Their network includes over 500,000 DIDs in stock in over 8,500 rate centers in the US and Canada. Recently, VoIP Innovations expanded their footprint to include DIDs in over 60 countries and now offers A-Z termination. VoIP Innovations is owned by ABG Capital and is based in Pittsburgh, PA. To learn more, please visit the VoIP Innovations Blog.