To navigate the complexities of vendor governance, buyers and providers should operationalize a collaborative forum to align expectations and establish metrics that drive long term success.
Vienna, VA (PRWEB) May 06, 2015
Joining other outsourcing industry thought leaders, Marc Tanowitz, a partner at business transformation and outsourcing advisory firm Pace Harmon, led a well-attended “Vendor Management Vortex” panel at last week’s Nexus 2015 conference for nearshore IT and BPO executives in New York City. Tanowitz moderated panel discussions on commanding supplier relationships amidst fluctuating requirements and metrics, contract consolidation impacts, the rise of cloud-based “as a service” models and other critical variables.
“The outsourcing ecosystem is characterized by ever-evolving dynamics including provider consolidation, changing stakeholders, and escalating business demands,” said Tanowitz. “To navigate the complexities of vendor governance, buyers and providers alike should operationalize a collaborative forum to align expectations and establish appropriate metrics that drive long term success.”
Other panel members included Timothy Norton, director of vendor management at UPS; Andy Nixon, director of global IT source management at Corning Inc.; and Ricardo Gonzalez, senior vice president of business development at Softek.
“This panel distinguished what truly makes outsourcing engagements work and what causes them to fail,” said Kirk Laughlin, managing director at Nearshore Americas, which organized the fifth annual Nexus conference. “We’re in a period where vendor management leaders are under a lot of pressure, and getting to the core of how to navigate through these difficult circumstances was part of what made that panel shine.”
Nexus 2015 is the premier executive-level conference for the thriving nearshore IT and BPO marketplace. The event explores the impacts of the nearshore region gaining strategic value for businesses and the need for customers, suppliers and key influencers to apply new metrics and insights to better manage their investments and partnerships in the region.
Pace Harmon’s clients include Fortune 500 and select high growth middle-market companies spanning industries such as Financial Services, Life Sciences, Telecommunications, Manufacturing, Technology, and Energy. For more information, please visit paceharmon.com.
About Pace Harmon
Pace Harmon is a business transformation and outsourcing advisory services firm providing guidance on complex transactions, process and operational optimization, and provider governance. Founded in 2003 and headquartered in Tysons Corner, Va. with offices in Chicago and San Francisco, Pace Harmon provides pragmatic and insightful advice that helps its client base of Fortune 500 and other large enterprises maximize the benefits achieved from their mission-critical supplier relationships. For more information, please visit http://www.paceharmon.com.
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