Taking an agile approach to managing a large staff and projects is one of my strengths and will be key to further enhancing our member services.-Andrew Roth
WEST SACRAMENTO, Calif.- (PRWEB) May 07, 2015
The California State Teachers’ Retirement System (CalSTRS) today announced the promotion of Andrew Roth to Benefits & Services Executive Officer, Mr. Roth replaces Peggy Plett who will be retiring after 28 years at CalSTRS.
In his role as executive officer effective May 1, 2015, Mr. Roth oversees the largest branch in CalSTRS, with just over one-third of its staff serving in positions responsible for Client Outreach & Guidance, Customer Service, Disability & Survivor Benefits, Member Account Services and Service Retirement. He also oversees the Contact Center, member account management services and employer reporting processes.
“Mr. Roth has been instrumental in the development and oversight of CalSTRS’ four member service centers and improvement of our member financial education curriculum,” said CalSTRS Chief Operating Officer Cassandra Lichnock. “He has a wealth of knowledge about the intricacies of a defined benefit pension system and a contagious enthusiasm for providing our members the stellar services they deserve.”
Mr. Roth joined CalSTRS in 2012 as the director of Client Outreach & Guidance. He began working in state service in 1998 as an auditor at the Bureau of State Audits. He has worked for several other state agencies including the Department of Corporations and the Department of Social Services.
“The central goal of the Benefits & Services branch is to enhance services to CalSTRS members. I see my new executive role as an opportunity to enable staff to work in an environment inspired by continuous innovation and improvement,” noted Mr. Roth. “Taking an agile approach to managing a large staff and projects is one of my strengths and will be key to further enhancing our member services.”
The California State Teachers’ Retirement System, with a portfolio valued at $191.2 billion as of March 31, 2015, is the largest educator-only pension fund in the world. CalSTRS administers a hybrid retirement system, consisting of traditional defined benefit, cash balance and voluntary defined contribution plans. CalSTRS also provides disability and survivor benefits. CalSTRS serves California's 879,000 public school educators and their families from the state’s 1,700 school districts, county offices of education and community college districts.
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