Burlingame, California (PRWEB) May 09, 2015
Gaurav Saran, CEO of ReverseLogix, today announced the general availability of ReverseLogix version 2.0, an integrated centralized SaaS solution that streamlines the entire reverse logistics management process including integration with existing supply chain systems and third party logistics providers. ReverseLogix 2.0 addresses the needs of OEM’s, retailers and distributors to have a flexible After Sales Care platform that can adjust to the needs of the supply chain.
“ReverseLogix is a centralized reverse logistics management platform utilized by worldwide ASP networks, OEMs, distributors and resellers. This single point solution streamlines the entire after sales care process by helping enterprises manage returns, repairs, and warranties for their various products. This software as a service (SaaS) solution ensures that your customers are receiving the quickest response rate possible while simultaneously handling repair operations from multiple OEMs. ReverseLogix is capable of scaling up and integrating with existing supply chain systems such as ERP, CRM, WMS, and other third party logistics providers along with a multitude of functionalities already available through the service.” Saran explained.
Saran continued, “This cost-effective solution is highly configurable and scalable with built-in analytics and reporting. ReverseLogix is capable of handling high volume transactions across multiple locations. This ensures that your customers are receiving the quickest response rates – improving customer experience.”
ReverseLogix’s main capabilities are:
- Repair and return cycle management through our highly customizable cloud platform
- Track rich analytics throughout the entire after sales care cycle
- Cloud based system that allows constant connectivity along the entire reverse logistics process
The combination of ReverseLogix and the reliability and reach of Microsoft Azure provides customers a robust and flexible Reverse Logistics solution.
Founded in 2009, ReverseLogix is a privately held California corporation headquartered in Burlingame, CA. ReverseLogix provides cloud based logistics and after care sales solutions. Using ReverseLogix solutions, companies can improve their after sales care process significantly at the same time ensure customer satisfaction.
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