Albuquerque Water Successfully Deploys Clevest Mobile Workforce Management Solution 5.1

Share Article

Utility estimates it will eliminate 600,000 unnecessary miles driven each year by improving worker scheduling and optimizing driving routes using Clevest Mobile Workforce Management.

Photo courtesy of ABCWUA

We selected Clevest MWFM because it is unlimited with respect to the number and types of back-end systems it can integrate with, and because of Clevest’s Genesis configuration technology.

Clevest Solutions Inc., a leading provider of mobile workforce automation software and services including smart grid mobile technology, today announced it has deployed release 5.1 of its integrated Mobile Workforce Management (MWFM) solution for Albuquerque Bernalillo County Water Utility Authority (ABCWUA), the largest water utility in New Mexico. The solution will be used to efficiently deliver field services to approximately 200K customers across the municipal utility’s water and wastewater operations.

ABCWUA will use Clevest MWFM for several order types – including locates, inspections, meter exchanges, collections and meter services – generated from the utility’s Oracle CC&B system, as well as orders created out of the utility’s Maximo asset management system. ABCWUA intends to use the same Clevest system for their mass meter installations, ongoing meter maintenance and other field service order work.

“ABCWUA is a technology leader in the water utility industry, as proven by their ‘Best Smart Infrastructure Project’ award,” stated Charles Parsons, VP Sales North America, Clevest. “They chose Clevest for their switch from paper-based orders to automated workforce management because our integrated MWFM solution will provide operational cost savings, significant improvements in data integrity and improved customer satisfaction.”

Juaquin Zamora, AMI System Specialist, ABCWUA, explained, “Once we decided to eliminate our paper-based service order environment, we conducted a selection process to find an automated solution that would be integrated with our customer information (CIS) and enterprise asset management (EAM) systems. We selected Clevest MWFM because it is unlimited with respect to the number and types of back-end systems it can integrate with, and because of Clevest’s Genesis configuration technology. We estimate that we will eliminate 600,000 unnecessary miles driven each year by improving worker scheduling and optimizing driving routes.”

DistribuTECH Presentation Recording
Juaquin Zamora was the presenter at the 2015 DistribuTECH conference session Smart Water is the New Gold: Automating for Revenue, Cost Savings and Safety. Watch a recording of the presentation here.

About Clevest Mobile Workforce Management
Clevest Mobile Workforce Management (MWFM) advances the user experience of workforce management software to a new level through its innovative, office-oriented WorkSpace application and its touch-compatible, mobile worker-oriented WorkBook application. These applications dramatically augment the connection between the field and the office enabling utilities to improve service response times and promote overall grid resilience while meeting critical industry safety needs for utility workers and the public.

About Clevest
Clevest provides software for mobile workforce automation and smart grid operations exclusively for electric, gas and water utilities. Over 140 utilities worldwide have chosen Clevest to transform their field operations by harnessing the power of our software and deep domain knowledge of mobile computing and utility operations. Clevest’s award-winning platform powers a product suite that includes mobile workforce management, real-time automated vehicle location, meter reading solutions and patent-pending configuration technology, as well as the only complete solution for smart grid deployment operations and maintenance activities. For more information visit http://www.clevest.com

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Sharon Parker
Clevest
+1 604-214-9700 Ext: 271
Email >

Sharon Parker
Clevest
604-214-9700 271
Email >
Follow us on
Visit website