Inszone Insurance Services Selects One, Inc. Solutions for Payment Processing and Client Retention

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Inszone Insurance Services Selects One, Inc. Solutions for Payment Processing and Client Retention

Inszone Insurance Services, a U.S. Property/Casualty (P&C) Agency, and One, Inc., a provider of software products to the P&C industry, today announced that Inszone Insurance Services has selected One, Inc.’s ProcessOne® to manage its payment processing and daily cash reconciliation and ContactOne™ to increase policy retention via automated calling and messaging.

Inszone selected One, Inc.’s payment software to improve its internal and external billing and payment processes, which will enable them to achieve three significant goals: (i) offer a higher level of customer service to their insureds, (ii) allow their staff to work more efficiently and effectively; and (iii) reduce the complexity and cost of PCI compliance, reducing data security concerns.

“Our goal as a company is to exceed our customers’ expectations of what an insurance organization can do for them,” said Norm Hudson, CEO of Inszone Insurance Services. “That includes both our insurance offerings and our customer service. We are constantly looking for ways that technology can enhance the level of service we offer and we knew we found that with One, Inc.’s ProcessOne and ContactOne.”

The combined power of ProcessOne and ContactOne, will allow Inszone Insurance to:

  • Provide an improved customer payment experience for their customers via an intuitive user interface,real-time payment posting,and the ability to access their insurance information through a computer, tablet or mobile phone;
  • Streamline workflow for their staff through automated payment processing and routing;
  • Reduce the complexity and cost of PCI compliance, while increasing data security;
  • Offer their insureds the convenience of automated cancellation notification via email, text or phone call, along with simplifying the payment and reinstatement process.

“We are very happy to welcome Inszone Insurance as a One, Inc. customer,” said Christopher W. Ewing, President & CEO, One, Inc. “The unique combination of capabilities in ProcessOne and ContactOne enables total process improvement, both internally and externally, which will allow them to better serve their insureds. We’re looking forward to working with their team.”

One, Inc.'s suite of enterprise software enables carriers of all sizes to streamline processes and increase efficiency in each area of their organization. Its scalable, cloud-based solutions are engineered to optimize data and provide carrier value. Its InsureOne suite includes PolicyOne™ (policy management), ProcessOne® (payment processing and reconciliation), PortalOne (web-based credit card payment portal), ContactOne™ (customer retention system), ActivityOne™ (enterprise efficiency), AppOne™ (agency management), SalesOne®(marketing representatives management and CRM software), and DataOne® (business intelligence and reporting).

About Inszone Insurance Services, Inc.

Inszone Insurance Services writes homeowners, renters, automobile and other personal insurance solutions, along with business and commercial property coverage. Inszone has the carrier relationships, industry expertise and drive to deliver competitive rates and terrific insurance coverage. Inszone features competitive coverage options from a wide range of established, financially stable national insurance brands, with a network of experienced independent agents who are committed to providing every customer with the most competitive options for their specific budget and need. The Inszone Insurance Services executive team is comprised of seasoned insurance professionals with experience in the managing agency, underwriting and claims management sides of the industry. Inszone employees endeavor, each and every day, to exceed expectations, every time. For more information, please visit

About One, Inc.

One, Inc. builds software products that help Property and Casualty insurers replace their legacy core systems and dramatically increase their operational efficiencies and speed to market. Designed to be flexible and scalable, One, Inc. products enable insurers to deliver excellent service, expand markets, and lower operating costs. One, Inc.’s InsureOne Suite provides the core systems used by insurers as operational systems of record. See how One, Inc. is leveling the playing field. For more information, please visit

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Eileen Potter
One, Inc
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