This ranking exemplifies our company mission to always ‘deliver awesomeness’ and it makes for a perfect point of transition as we move into our 10th year of business.
Portland, Maine (PRWEB) May 18, 2015
Listen Up Español was ranked in the 30th Annual Top 50 Teleservices Agencies Ranking by TMC, a global, integrated media company.
“It is very exciting to be ranked once again as a Top 50 teleservices agency, and it further validates our expertise as we acquire new clients and make connections with potential clients who look to us for assistance on their campaigns,” said Craig Handley, CEO and co-founder of Listen Up Español. “This ranking exemplifies our company mission to always ‘deliver awesomeness’ and it makes for a perfect point of transition as we move into our 10th year of business.”
Listen Up Español was ranked in three categories: international inbound, international outbound, and global aggregate. The bilingual contact center was ranked alongside multiple teleservices agencies based on each agency’s size and annual call volume. The teleservices agencies are ranked for being the largest agencies in the industry.
“The editors of CUSTOMER have ranked Listen Up Español as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers, that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”
The Top 50 Teleservices Agencies Inbound, Outbound and Interactive rankings are published online and in the April 2015 issue of CUSTOMER magazine.
For more information about Listen Up Español, visit http://www.ListenUpEspanol.com
About CUSTOMER Magazine
Since 1982, CUSTOMER magazine has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper. CUSTOMER has served as THE leading publication in helping the industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. CUSTOMER reaches 250,000 readers every month. Please visit customer.tmcnet.com.
About Listen Up Español
Listen Up Español is the leading bilingual contact center for Spanish and English agent services. Headquartered in Portland, Maine and operating in Hermosillo, Mexico, the company employs over 800 agents and provides companies with contact center services to reach consumers in the United States and other countries. Listen Up Español offers clients a broad range of services, including inbound and outbound sales, nonprofit donation calls, customer service and lead generation. Additionally, Listen Up Español provides campaign planning, scripting and advertising production services in both Spanish and English. With a focus on measurement, training and a sales psychology, Listen Up Español has the experience to turn customer interaction into revenue. For more information about Listen Up Español, please visit listenupespanol.com.