Rael Automatic Sprinkler Company Chooses FieldConnect For Powerful Solutions For Their Mobile Field Services

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Rael Automatic Sprinkler Company Chooses FieldConnect Mobile Solutions to Manage Field Work Operations.

FieldConnect Mobile Workforce Solutions

FieldConnect Mobile Workforce Solutions

“FieldConnect’s software works as advertised – it is powerful, flexible, and easy to use, and the implementation has been professional and predictable” says David Mulligan, Vice President.

Rael Automatic Sprinkler Company Chooses FieldConnect Mobile Solutions to Manage Field

Work Operations. Rael customers include World Trade Center, CitiField, Yankee Stadium, Guggenheim, Ritz-Carlton Battery Park and many other complex work sites.

Rael Automatic Sprinkler Company, a New York-based full service fire protection company, has chosen FieldConnect’s mobile field service solutions to manage workflow for sprinkler installation and maintenance at many challenging and high profile work sites. FieldConnect’s solutions integrate directly with Rael’s existing Viewpoint Construction Software’s Vista by Viewpoint accounting system, streaming vital data in real-time between the field and the back office.

“FieldConnect’s software works as advertised – it is powerful, flexible, and easy to use, and the implementation has been professional and predictable” says David Mulligan, Vice President. “We wanted a solution to integrate with our accounting and project management software to streamline work order management and billing. FieldConnect’s solutions are tightly integrated with our Vista application and make for a winning combination.”

FieldConnect’s workforce management solution includes robust modules for multiple roles within a field service organization. Rael is implementing several FieldConnect software modules:

  •     FieldAccess™ mobile electronic work order and time review software for field technicians that embeds electronic inspection report capture
  •     FieldDirect™ customer self-service call creation and work status portal
  •     FieldGateway™ back office module combining full dispatching capabilities with the automatic generation and assignment of hundreds of work orders based on service agreements

About FieldConnect
FieldConnect provides mobile field service software to best-in-class field service organizations, driving service department revenue and removing inefficiencies. FieldConnect’s solutions are an essential extension of Microsoft Dynamics (AX, GP, NAV, SL), Sage 300 Construction & Real Estate (formerly Timberline), and Viewpoint Construction Software’s Vista by Viewpoint.
http://www.fieldconnect.com

About Rael
Rael Automatic Sprinkler Company, Inc. is a third generation full service fire protection company. Our nearly 80 years of uninterrupted service has made us the most trusted name in the fire protection installation industry. We have provided turnkey fire protection installation in the most challenging high profile commercial, sports, institutional, residential, hotel and infrastructure projects. We are intensely design oriented and seek to create solutions for projects utilizing the most technologically advanced and cost effective methods. Our mission is to continually reinvent ourselves and to employ the latest design and installation technologies in order to remain at the leading edge of the fire protection industry. - See more at: http://www.raelsprinkler.com/

About Viewpoint…
About Viewpoint Viewpoint, a leader in meeting the collaborative and information needs of the AEC industry offers construction-specific solutions for a variety of professionals including small, medium, and large and enterprise contractors. Viewpoint solutions include takeoff and estimating, project management, accounting solutions, enterprise resource planning, project and BIM collaboration, mobile field-to-office and enterprise content management. Viewpoint customers include more than 30 percent of the ENR 400 and have the most technology partnerships with the top 50 mechanical and electrical contractors in the United States. Viewpoint serves as the technology partner of choice to the construction industry and delivers the right solutions on the right platform, including cloud, SaaS and on premise solutions and provides customers improved accountability, efficiency and productivity throughout the U.S., Canada, the United Kingdom, Europe, the Middle East and Australia. - See more at: http://viewpoint.com/

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