“The clients we work with enjoy utilizing an innovative partner that provides a multitude of solutions that naturally integrate with each other and their existing POS and other internal systems and processes,” said David Schofield, CEO at RRT.
San Diego, CA (PRWEB) May 19, 2015
Restaurant Revolution Technologies, Inc. (RRT), the leader in off-premise order management technology, is pleased to announce a new and innovative customer loyalty program. This is the third new service line introduced by the company, adding to its fully integrated solutions which include its patent-pending order management software, call center services, online and mobile ordering solutions, and its recently announced catering and outbound business development solutions.
“The clients we work with enjoy utilizing an innovative partner that provides a multitude of solutions that naturally integrate with each other and their existing POS and other internal systems and processes,” said David Schofield, CEO at RRT. He adds, “Our customer loyalty solution seamlessly ties together our client’s marketing programs and our own takeout solutions and puts the control of localized campaigns back into the hands of the operator, and not the technology provider, for a more comprehensive and flexible program.”
The new loyalty program, part of RRT’s suite of technology-based order management solutions, offers the following features for restaurants:
- Customized point accrual and redemption rules.
- Automatic points to rewards conversion rules.
- Custom points and rewards expiration rules by campaign.
- Unique accrual and redemption rules by “day of week” and “day part,” if desired.
- Ability to run multiple campaigns simultaneously.
- Inclusion and exclusion of certain items or item categories for compliance or cost management.
- Custom points and rewards campaigns to a specific location or group of locations.
- Birthday, anniversary and other date based campaigns.
- View customer profile, attributes and marketing preferences.
- Add loyalty points from receipt.
- Merge accounts for redundancy, etc.
- Gift points to family and friends.
- Adjust points for a variety of reasons; goodwill, etc.
- Access customer points accrual and redemption history, etc.
- Issue a new card for existing account.
- Create campaigns with little to no lead time for promotion.
- Integrate non-loyalty programs for a more complete ROI.
RRT is the industry’s leader in providing restaurant operators a series of integrated services to help them take advantage of their off-premise opportunities and to provide a very positive ROI. The addition of an innovative and integrated customer loyalty program complements the tech company’s suite of services and provides more value to its clients.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (RRT) provides easy-to-implement phone, online and mobile takeout, order management, customer loyalty and catering solutions for popular restaurant chains nationwide. RRT features US-based call centers complete with virtual waiters, along with customizable mobile and online platforms enabling restaurant operators to offer takeout customers a consistent, positive experience. The patent pending suite of solutions reduces operational costs, increases off-premise business and integrates with the country’s leading POS systems. For more information, please visit http://www.rrtusa.com