Parker and Sons Offers Customer Satisfaction Guarantee for 2015

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Parker and Sons renews its pledge to uphold Grandpa Parker’s customer satisfaction guarantee, meaning “comfort today or you don’t pay."

Parker and Sons renews its pledge to uphold Grandpa Parker’s customer satisfaction guarantee, meaning “comfort today or you don’t pay.” Leading the pack in heating, cooling, and plumbing, Parker and Sons has been rated the number one service provider in the valley five times over by Ranking Arizona. This is in no small part due to their customer satisfaction guarantee.

“When someone calls a plumber, they have certain expectations they trust their plumber will meet. The first and most important of these, is that the plumber actually renders the service the customer requested. It seems like a no brainer, but we receive several service calls from disgruntled customers, who claim their previous plumbing, heating, and cooling provider failed to actually render the service they promised,” said Josh Kelly, partner at Parker and Sons.

For over forty years, Parker and Sons has been cooling down the valley, and meeting the plumbing needs of its citizens. The company started as a van and garage operation, but it has evolved rapidly due to superior service, and a commitment to integrity. No doubt the customer satisfaction guarantee has been an integral aspect of Parker and Sons success.

Amongst others secrets to success are Parker and Son’s Trust Certified Team Member Stamp, the Everybody Wins philanthropy program, and a sixty minutes or less drain clean guarantee. The latter promises to clean or unclog a drain in less than sixty minutes or else a total refund is offered to the customer. Time contingency is an opportunity for Parker and Son’s to vaunt the expertise, and prowess of its technicians. Moreover, the Trust Certified Team Member Stamp assures that the technician has completed all the rigorous certification tests required to work at Parker and Sons. Moreover, these technicians undergo customer service training, which emphasizes professionalism.

As the years roll on, it seems likely that Parker and Sons will remain the top dog in the world of Arizona heating, cooling, and plumbing. Plumbing will forever remain necessary, and Parker and Sons seems to employ the best and brightest. Heating may be superfluous for most of the year in Arizona, but without AC the valley could not be peopled. A wise homeowner would never leave such vital aspects of the home to amateurs, reach out to Parker and Sons to assure your property is in good hands.

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Josh Kelly
Parker and Sons
+1 (602) 273-7247
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