My Personal Health Record Express - Optimizing Care Delivery Organization Performance

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My Personal Health Record Express announces its recent partnership with Agfa Healthcare. The Mphrx platform is an advanced solution that brings together healthcare records that are stored in different healthcare IT systems.

Care Delivery Organizations, CDOs, are highly dependent on their internal and external clinicians to drive their business. Companies like MphRx play a significant role to optimize the performance of clinicians and management executives. Clinicians can use MphRx Connect to get instant access to patient data and vital metrics on a real time basis, resulting in improved clinical outcomes. Management staff and executives can use the analytics provided by MphRx BizEye to improve CDO productivity and manage Key Performance Indicators (KPIs).

In a majority of CDOs, patient flow is not always optimized, resulting in severe bottle necks. Products like MphRx ezConsult allow patients to register and key in their personal data prior to arrival. New patients can even send their existing health records including radiological images to the CDO using MphRx Skywalker, thereby avoiding duplication of tests. This way, upon arrival at the CDO, patients do not experience delays and the experience is smooth. CDOs using products like MphRx can even take a step further and be bold enough to offer discounts if patients do not get attention from the clinician within a specific timeframe. To get discounts, however, patients must follow the rules and the pre-registration process.

Another important area is Continuity of Care and Care Coordination, especially after the patient goes home. Products like MphRx Fisike allow bidirectional information to flow between physicians and patients by offering secure instant mobile messaging. Physicians can get ready access to patient data while communicating with their patients. Studies have shown that readmission rates may be reduced when CDOs are in constant touch with their patients. Accountable Care Organizations, ACOs, are likely to benefit when patients stay healthy and away from CDOs! Simple questionnaires may be filled out by patients regularly that give important insight to patient health. This way, necessary care may be provided in a timely fashion. MphRx Fisike may even be used by CDOs to get valuable feedback on patient experience and quality of care provided.

So what is the future of healthcare going to look like? For one, evidence-based medicine is gaining popularity as more and more clinicians have access to data including human genome information in order to customize treatment. Payers are looking at value-based payment models making it important to 'doing it right at the first time'. Predictive Analytics and Clinical Decision Support Systems, CDSS, will help clinicians narrow down choices of clinical care and prescribe the right medication and treatment path. MphRx, along with its partner, Agfa Healthcare, is working on products like CDSS that should help both patients and clinicians.

Mahesh M. Uberoi
President and CEO
Saving Lives through Technology

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