It is gratifying to know that the people we help not only enjoy the experience but give us such high marks
Portland, Oregon (PRWEB) May 28, 2015
Nathan Sanow, Executive Director and co-founder of LTC Consumer (https://www.ltcconsumer.com), is proud to announce that LTC Consumer’s net promoter score (NPS) is 59. “It is gratifying to know that the people we help not only enjoy the experience but give us such high marks. To be on the same level of experience with companies like Apple and Costco is fantastic. I am proud of the hard work and attention our team gives every day to every person.”
A recent independent study found that LTC Consumer’s NPS was at a world class level of 59. Net Promoter is a customer-centric survey technique that measures customer loyalty. This unique metric has been proven in industry after industry to be the single most reliable indicator of a company’s ability to grow.
LTC Consumer is an independent free online service for information on long term care insurance, whose website offers education on what long term care insurance is, when to buy it, and how much it costs – all without having to speak to a commissioned sales agent. Users can choose to be put into contact with a professionally licensed LTC Consumer specialist who can answer questions, help them with the process of evaluating specific policy features and carriers, and assist them in completing an application.