Columbia Insurance Group Expands Commercial Lines Download from IVANS

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IVANS Download to further automate data exchange across Columbia Insurance Group’s more than 1,000 agencies

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IVANS Insurance Solutions today announced that Columbia Insurance Group has expanded their Commercial Lines download from IVANS to include Commercial Property, General Liability, Package and Worker’s Compensation insurance. Since implementing IVANS Download services in 2014, Columbia Insurance Group has introduced Commercial Auto, Business Owners, Personal Auto, Direct Bill Commissions, and Claims download to its more than 1,000 agency users, delivering increased time savings and data accuracy for improved customer servicing.

“To support our agency partners’ evolving digital strategies, we continue to evaluate new automation software to better streamline workflows and improve time and cost savings on a daily basis for our partners,” said Melanie Wood, agency automation specialist for Columbia Insurance Group. “IVANS Download increases our agency connectivity and further automates data exchange across our partners, thereby streamlining daily procedures to enable our agency partners to focus more time on servicing, retaining, and growing their client base.”

IVANS is the industry standard for connectivity and data exchange between carriers and independent agencies in the property and casualty insurance industry. IVANS Download automates the delivery of personal and commercial lines policy, claims, Activity Notes and other policyholder-related information from carriers to agencies and MGAs based on the latest ACORD data standards, enabling carriers and agencies to focus more on insurance business by reducing manual, administrative tasks. IVANS Download drives greater efficiency and connectivity between carriers and their agencies and MGAS and ensures that current, accurate information is continually available throughout underwriting and servicing.

“As the pace of customer service in the insurance industry continues to accelerate, agents require digital tools and services to automate data exchange at every touch point of the insurance life cycle,” said Thad Bauer, vice president and general manager, IVANS Insurance Solutions. “By increasing carrier-agency connectivity with expanded commercial lines download from IVANS, Columbia increases their own operational efficiency while providing their agents a seamless exchange of client and policy information, ensuring they have the latest client information at all times to provide superior timely customer service."

About IVANS Insurance Solutions
IVANS Insurance Solutions, a division of Applied Systems, is the property and casualty insurance industry's partner and trusted technology leader for advanced carrier-agency-MGA information exchange. IVANS makes insurance business easier with secure information exchange, data translation and managed connectivity solutions that deliver efficiency and better customer service capabilities to carriers, independent agencies and MGAs. More property and casualty insurance companies rely on the IVANS platform than any other company to create greater value from information exchanged in insurance business.

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Courtney Rains
Applied Systems
+1 (404) 807-0846
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