Dealer-FX Recognized as TU-Automotive Industry Award Finalist, Illustrates Firm’s Attention to Providing Connected Mobile Solutions

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Dealer-FX, a TU-Automotive Awards finalist and progressive leader in connected service lane technology, recently introduced 1 Solution 3.0. This suite of products is changing the way service departments engage with customers and handle the connected vehicle.

Dealer-FX, already known for its long-standing commitment to innovation in automotive software solutions, has moved one step further to cementing itself as an industry leader by receiving recognition as a TU-Automotive Award finalist for Best Industry Newcomer.

The TU-Automotive Awards celebrate the best companies in the connected car industry. The awards are designed to highlight emerging talent and established players in this space.

Being named a finalist highlights Dealer-FX, recently recognized as a Technology Fast 500 company, as a progressive leader in connected service lane technology and one that is poised to better connect dealer business operations with the connected vehicle.

Dealer-FX recently announced 1 Solution 3.0, a suite of products that is changing the way service departments engage with customers and handle the connected vehicle. With it, Dealer-FX is enabling service departments and future-proofing their ability to meet the changing expectations of customers who are becoming better informed of service issues; it is likewise assisting dealers in managing workflow and driving process improvements.

By arming service advisors with advanced service information and responsive mobile technology tools, Dealer-FX can assure dealerships of a serious commitment to increasing their bottom line revenue, growth in maintenance penetration, and enhanced customer satisfaction.

Gary Kalk, President and CEO of Dealer-FX, will be both leading a Telematics workshop as well as participating as a guest panelist. He is excited to be speaking about how telematics is driving new customer expectations and what that means for dealership service departments across the continent. “The relationship between customer and service department is being flipped on its head. Customers are now being informed by their connected vehicles and service departments need effective tools to respond. Staying competitive and capitalizing on service opportunities at the dealership requires progressive mobile solutions that provide consumers with information and keep them engaged on the drive. Delivering an accurate, consistent and transparent experience fosters trust which translates into loyalty and greater profits over time. The TU-Automotive award is prestigious, and being a finalist is a testament to the investments we've made in developing cutting edge mobile and customer-centric products."

Dealer-FX's products have been well received in the marketplace for some time now, and their 1 Solution 3.0 provides a mobile platform with advanced and intuitive user interfaces. They have also expanded the breadth of their offerings with a forthcoming Route Sheet, the ultimate dynamic display in real-time customer lifecycle management, which will provide predictive customer journey analytics to enable dealerships to better manage retention, mitigate customer defection, and drive repeat purchases. It will also allow dealers to improve workflow and tactically execute on delivering a superior customer experience.

Kalk adds, “This award recognition will enable Dealer-FX to expand its awareness and assist clients beyond North America. We’re very much looking forward to seeing where the future leads.”

To learn more about Dealer-FX's commitment towards driving the future of connected service lane technology, please be sure to visit booth C165 for a live demo or their site at http://www.connectedservicelane.com.

About Dealer-FX

Dealer-FX, the most trusted name in automotive customer experience and relationship management, is focused on helping dealer and OEM clients to Drive the Customer Experience by enhancing customer retention, mobile and data strategies. The 1 Solution suite of service tools provides integrated software that delivers a sales to service transition, online scheduling, appointment ledger, route sheet, vehicle status board, seamless DMS integration, advisor and technician dashboards in addition to supporting vehicle telematics and diagnostic data integration.

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Maurice Benatar
Dealer-FX
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